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Contact Eon - Phone, Email, Address, Complaints


Eon contact details

Want to find out more information about energy supplier EON? Click the link below to see reviews, history and prices in our easy guide.

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Sales Contact

If, when you switch your utilities, you like to speak to an actual person rather than a robot, you can give Eon a calling using the numbers provided below. Remember, the best way to get a full comparison and understand what is the real cheapest price, is always to give us a call. If you'd like to see a little more about what Eon could potential have for you, visit their website for a look round. You can also go directly to their quotation page by clicking here

0871 976 0341
Residential

0333 202 4586
Business


Opening times

Monday
8am - 8pm


Tuesday
8am - 8pm


Wednesday
8am - 8pm


Thursday
8am - 8pm


Friday
8am - 8pm


Saturday
8am - 6pm


Sunday
Closed


Customer Service Contact

For all customer service enquiries with Eon, one of the following two numbers will be able to help you out. If you have a general enquiry that is not in direct relation to an account issue, use the customer service number. If you have a query that is directly in relation to your account, use the account queries number.

0345 052 0000
Customer service

0345 301 5933
Account queries


Opening times

Monday
8am - 8pm


Tuesday
8am - 8pm


Wednesday
8am - 8pm


Thursday
8am - 8pm


Friday
8am - 8pm


Saturday
8am - 6pm


Sunday
Closed

If you are deaf or hard of hearing, Eon's textphone service may be the answer. You can get in touch with them via 0800 056 6560

Click here for live chat

Send a letter to...

Customer Service Center
E·ON
PO Box 7750
Nottingham
NG1 6WR

Send an email to...

email.queries@eonenergy.com


 
 

Complaints

If you have a complaint that you would like to send to or have resolved by Eon, you can use any of the following methods. Your first option is to give them a call using the relevant number below. Of course if you have an issue with your smart meter, you'll want to give the smart meter complaints number a call, but for everything else, the general complaints number will be fine. You can also send them a letter or fill out a complaints form using the details in the box below.

0333 202 4606
General complaints

0345 366 5973
Smart meter complaints


Opening times

Monday
8am - 8pm


Tuesday
8am - 8pm


Wednesday
8am - 8pm


Thursday
8am - 8pm


Friday
8am - 8pm


Saturday
8am - 6pm


Sunday
Closed

Send a complaint letter to...

Customer Service Center
E·ON
PO Box 7750
Nottingham
NG1 6WR

Fill in a complaint form...

Click here


 
 


DNO information

Looking for information about your distribution network operator, the company that is in charge of the delivery of electricity to your home? Click your company below, or if you're not sure on who yours is, click the bottom link to find out.

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Gas Distributor Information

Looking for information about your gas distributor? This is the company that is in charge of the distribution network in your local area, safely delivering gas to your homes. Click your company below or find out who yours is by clicking the bottom link:

National Grid
SGN
Wales & West Utilities
Northern Gas Networks

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