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Contact First Utility - Phone, Email, Address, Complaints


First Utility contact details

If you want to see more information about the energy company 'First Utility', including history, reviews, prices and more, click the link below to be redirected to our supplier guide.

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Sales Contact

When sorting out bills and switching providers, some people prefer to speak to a real person so that they can ask questions. If you're one of these people, get in touch with First Utility'ss sales department using the number provided below. Remember, however, if you want to get a comparison and see the cheapest current offer on the market, the only way is to give us a call. You can get more information about current First Utility tariffs by visiting their website or visiting their quotes page directly.


Opening times

Monday
8am - 8pm


Tuesday
8am - 8pm


Wednesday
8am - 8pm


Thursday
8am - 8pm


Friday
8am - 8pm


Saturday
9am - 4pm


Sunday
Closed


Customer Service Contact

If you have a general enquiry for First Utility, whether you're a customer or not, you can call the customer service helpline number provided below. Alternatively you can use any of the other contact methods that are listed below.


Opening times

Monday
8am - 8pm


Tuesday
8am - 8pm


Wednesday
8am - 8pm


Thursday
8am - 8pm


Friday
8am - 8pm


Saturday
9am - 4pm


Sunday
Closed

If you are deaf or hard of hearing, First Utility have a service that you can use to contact them using your textphone. You can reach them using the following number - 18001 01926 320 700

General enquiries contact form

Send a letter to...

First Utility Customer Services
PO Box 4360
Warwick
CV34 9DB

Send an email to...

customer.service@first-utility.com


 

Click here for live chat


Complaints

If you have a complaint for First Utility that you'd like to have resolved or even just simply acknowledged, you can get in touch with them via the methods listed below. If you would like to speak to someone directly, you can give them a call using the number provided below. If you'd like to send them a written message, you can email it or send it via post.


Opening times

Monday
8am - 8pm


Tuesday
8am - 8pm


Wednesday
8am - 8pm


Thursday
8am - 8pm


Friday
8am - 8pm


Saturday
9am - 4pm


Sunday
Closed

Complaints information and form

Send a complaint letter to...

First Utility Customer Services
PO Box 4360
Warwick
CV34 9DB

Send a complaint email to...

customer.service@first-utility.com


 

If you aren't happy with the way that your complaint has been resolved, you can contact First Utility's chief operation office Phil Gripton at the following email address: phil@first-utility.com


DNO information

If you would like information regarding your distribution network operator (DNO), the company that is in charge of the physical deliverance of electricity to your home, click the relevant link below. If you're not sure who supplies your area, click the bottom link to find out.

SP Distribution
Scottish & Southern Energy Networks
Electricity North West
Northern Power Grid
Western Power Distribution
UK Power Networks

Who is my DNO?


Gas Distributor Information

If you're searching for information about your gas distributor, you've come to the right place. This is the company that is responsible for making sure your gas arrives safely and efficiently. Give the relevant link below a click and you'll have everything you need. If you're not sure who supplies your area, click the bottom link to find out.

National Grid
SGN
Wales & West Utilities
Northern Gas Networks

Who is my gas distributor?


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