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Pozitive Energy logo (now trading as PE Solutions)
UK business energy supplier

Pozitive Energy (PE Solutions) business

Founded in 2016 and headquartered in Colchester, Essex, Pozitive Energy (PE Solutions) supplies gas and electricity to UK businesses. Compare tariffs, contract terms, customer service and complaints below.

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Founded 2016 Colchester, Essex B2B specialist

Founded

2016

Years supplying UK businesses

Fuels

Electricity (100% renewable, REGO-backed), carbon-neutral gas, water, telecoms, EV charging

Energy types offered

Business sizes

SMEs, multi-site chains (hotels, restaurants, retail, education, public sector) and industrial & commercial users

Customer segments served

About

Who is Pozitive Energy (PE Solutions)?

Pozitive Energy is a technology-led UK business-only energy supplier founded in 2016 and headquartered in Colchester. In 2024 it rebranded customer-facing channels to PE Solutions, while keeping Pozitive Energy Limited as the licensed entity. The supplier targets multi-site businesses, SMEs and industrial-and-commercial users, with a product range spanning electricity, gas, water, telecoms and EV charging. Following an Ofgem licence restriction in 2025, PE Solutions is no longer permitted to supply households.

Registered as Pozitive Energy Limited (trading as PE Solutions), Pozitive Energy (PE Solutions) uses this legal name for Ofgem licence filings, B2B contracts and any formal communications. The trading name customers see on invoices is the shorter, recognisable form.

The company is headquartered in Colchester, Essex, where it runs its commercial operations, account management and regulatory liaison with Ofgem.

Pozitive Energy (PE Solutions) was established in 2016. A longer track record means more years operating under Ofgem rules and a wider history of business-customer relationships.

Pozitive Energy (PE Solutions) is part of the PE Solutions group group, which provides shared governance, financial backing and a wider pool of expertise in wholesale trading, hedging and regulatory work.

The company is regulated by Ofgem, and complaints fall under the Energy Ombudsman alternative dispute resolution scheme,but only for microbusinesses with under 10 staff and under £2m turnover. Larger I&C customers must take complaints through commercial dispute resolution.

Contracts

Pozitive Energy tariff types

Business energy is priced bespoke to your annual consumption and contract term. The headline contract shapes below are the ones you will see on a Pozitive Energy (PE Solutions) quote.

Term

Fixed

Term

Flex (tranche buying)

Term

Pass-through

Term

Corporate PPA

Review

Pozitive Energy (PE Solutions),pros and cons

PE Solutions (formerly Pozitive Energy) is a credible 100% renewable choice for UK businesses, particularly multi-site chains and corporates with net-zero commitments. Read the contract carefully, confirm whether you are dealing direct or through a TPI Code of Practice broker, and put commitments in writing via [email protected] to keep an audit trail.

Strengths

  • 100% renewable electricity backed by REGO certificates — credible for scope 2 emissions reporting.
  • Carbon-neutral gas via renewable gas certificates and offsets.
  • Wide commercial product range covering Fixed, Flex, Pass-through and Corporate PPA.
  • Single Enfiniti portal handles every account task across multiple sites with one login.
  • AMR meters fitted free of charge for most customers; DM/HH data captured automatically for industrial sites.
  • Trustpilot score around 4.1/5 across roughly 4,000 reviews, with customer-care responsiveness frequently praised.

Watch-outs

  • No published price list — quotes are issued individually by email or via energy brokers.
  • Negative reviews cluster around billing disputes, retrospective recalculations and deemed-rate charges.
  • Some 1-star Trustpilot reviews reference deals signed through third-party brokers; broker-channel issues attracted regulatory attention in 2025.
  • No longer permitted to supply households following the 2025 Ofgem licence restriction.

Renewables

Pozitive Energy (PE Solutions) green credentials

100% renewable electricity (solar, wind, hydro) backed by REGO certificates; gas marketed as carbon-neutral via renewable gas certificates and offsets.

Timeline

Pozitive Energy (PE Solutions): key dates

A short timeline of Pozitive Energy (PE Solutions): founding, milestones, regulatory events.

  1. 2016

    Pozitive Energy founded in Colchester, Essex.

  2. 2021

    Took on the customer book of CNG Limited after that supplier ceased trading, materially expanding the business gas footprint.

  3. 2024

    Rebranded customer-facing channels to PE Solutions while keeping Pozitive Energy Limited as the licensed entity.

  4. 2025

    Ofgem restricted the electricity supply licence: from 22 January 2025 the company can no longer supply domestic premises. Residential customers transferred to other suppliers, mainly EDF.

Save up to £600 per year
Independent comparison

Is Pozitive Energy the cheapest option for your business?

UK businesses can save up to £600 per year by switching to a supplier whose contract shape fits their actual usage profile. Get a free, no-obligation quote from a Selectra B2B broker in under two minutes.

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Common questions

Pozitive Energy (PE Solutions),frequently asked questions

Pozitive Energy (PE Solutions) is regulated by Ofgem under a non-domestic supply licence. Whether it suits your business depends on your annual consumption, contract term and whether you need extra services (HHM, green certification, smart-meter rollout). Always compare delivered p/kWh including VAT and CCL before signing.

Switching takes between three weeks and two months for a business contract, longer than the domestic five-working-day rule. Pozitive Energy (PE Solutions) will run a credit check, request your annual consumption and a recent meter reading, and arrange the transfer with your current supplier. Supply is never interrupted during the switch.

Fixed (12-60 months), Flex (tranche buying), Pass-through, Corporate PPA

Most UK fixed-term business contracts include termination fees if you switch mid-contract. The supplier must accept your renewal notice in the final 30 to 60 days before the contract end-date (the renewal window varies by supplier and is set out in the original contract). Outside that window you are tied in unless you pay the exit charge.

You can reach Pozitive Energy (PE Solutions) on 0333 370 9900, Mon-Fri, 9am to 5.30pm. For a full breakdown of phone lines (sales, emergency, complaints, meter readings, account moves), see the Pozitive Energy (PE Solutions) contact page.

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