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Contact details

Pozitive Energy (PE Solutions) contact

All Pozitive Energy (PE Solutions) business contact numbers in one place,sales, accounts, complaints, emergency lines and meter-reading routes. Numbers verified for 2026.

Customer care (all enquiries)

0333 370 9900

Mon-Fri, 9am-5.30pm

Business login portal

enfiniti.net

Formerly Enalytics

New customer / sales

[email protected]

Gas emergency

0800 111 999

National line — free, 24/7

In an emergency, do not call Pozitive Energy first

For a gas leak or suspected leak, leave the property and call the National Gas Emergency line on 0800 111 999 (free, 24/7). For a power cut, call 105 (free from any UK landline or mobile). These lines cover every supplier.

Full directory

All Pozitive Energy (PE Solutions) contact numbers

Every public Pozitive Energy (PE Solutions) phone line, with opening hours. Numbers in bold are toll-free; the rest are standard UK landline rates.

Department
Phone
Hours
Customer care, sales, billing, complaints
Mon-Fri, 9am-5.30pm
Gas emergency — National Gas Emergency line (free)
24/7, all UK suppliers
Power cut — local network operator
105
24/7, all UK suppliers

Head office

Pozitive Energy Limited 7th Floor, Wellington House 90-92 Butt Road Colchester Essex CO3 3DA

Complaints (post)

Pozitive Energy Limited 7th Floor, Wellington House 90-92 Butt Road Colchester Essex CO3 3DA

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