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Contact details

Smartest Energy contact

All Smartest Energy business contact numbers in one place,sales, accounts, complaints, emergency lines and meter-reading routes. Numbers verified for 2026.

Business customer enquiries

01903 703400

Mon-Fri 8.30am-5pm

Meter readings (freephone)

0800 088 4581

Freephone, 24/7

I&C customer enquiries

01473 234151

Mon-Fri 8.30am-5pm

Gas emergency

0800 111 999

National line — free, 24/7

In an emergency, do not call Smartest Energy first

For a gas leak or suspected leak, leave the property and call the National Gas Emergency line on 0800 111 999 (free, 24/7). For a power cut, call 105 (free from any UK landline or mobile). These lines cover every supplier.

Full directory

All Smartest Energy contact numbers

Every public Smartest Energy phone line, with opening hours. Numbers in bold are toll-free; the rest are standard UK landline rates.

Department
Phone
Hours
Business customer enquiries
Mon-Fri 8.30am-5pm
Meter readings
Freephone 24/7
Change of tenancy
Mon-Fri 8.30am-5pm
Energy brokers
Mon-Fri 8.30am-5pm
Industrial & Commercial customer enquiries
Mon-Fri 8.30am-5pm
Smart Generation enquiries
Mon-Fri 8.30am-5pm
Gas emergencies — National Gas Emergency (free)
Freephone 24/7
Power cuts
105
Freephone 24/7

Head office

SmartestEnergy Business Limited Premium House The Esplanade Worthing BN11 2BJ

Complaints (post)

SmartestEnergy Business Limited Premium House The Esplanade Worthing BN11 2BJ

Email & web

[email protected]

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