Squeaky Energy is a renewable business electricity supplier on a mission to ‘detox the energy system’. Good news for the environment, but how does it treat its customers? Get the full lowdown on this provider with Squeaky Clean Energy reviews from real consumers.
⚖️Squeaky Clean Energy reviews
At the time of writing, there were no Squeaky Energy reviews available on Trustpilot, Which? or Citizens Advice. The only online reviews for Squeaky Energy appear on Google and provide mixed messages on how well the business energy supplier performs with its customers.
Squeaky Energy scores 3 out of 5 stars from two reviews on Google - the only online reviews we could find for the supplier. Customers had the following to say about Squeaky Energy:
👍 Positive Squeaky Energy review
Been with Squeaky for several years. Only ever received excellent attention and care on a totally different level to that experienced at larger suppliers. We are proud to advertise to our customers that our energy is 100% Clean & renewable. Our staff also appreciate the fact our company cares. We can only recommend Squeaky.
Andy M, Google Reviews
👎 Negative Squeaky Energy Review
This is horrendous and everyone needs to read this. I have never come across anything quite like this company. I recently received a bill for £346.38 from 12 months ago, as this company had 'forgotten' to bill us so they say. Prior to that, and on a separate matter, I received a letter to say that all of their customers would have to make up a shortfall due to other energy businesses going out of business. If that doesn't frighten you then nothing will. I would think very carefully before signing up with this company.
G Mitchell, Google Reviews
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How do I make a complaint to Squeaky Energy?
Unhappy with any aspect of Squeaky Energy’s service? If you need to file a formal complaint with the supplier, you can do so by following the steps detailed below.
- Contact Squeaky Energy on 020 3907 8446 between 9am and 6pm from Monday to Friday or send an email any time to [email protected].
- Squeaky Energy will aim to fully resolve your complaint within five working days. However, more complex issues may take longer than this. If this is the case, you will be assigned a named individual who will work to resolve your complaint and update you as often as you wish.
I am unhappy with the way Squeaky Energy resolved my complaint - is there anyone else I can contact?
If Squeaky Energy and your business are unable to come to an agreement within eight weeks, the supplier will send a ‘deadlock’ letter. From here, microbusinesses can contact the Energy Ombudsman for free, independent advice. Larger businesses must seek their own independent legal advice.