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Western Power Distribution

Western Power Distribution is the Distribution Network Operator (DNO) for the Midlands, South West of England and Wales. This encompasses some of the UK’s largest cities: Birmingham; Cardiff; and Bristol. This distribution area sees Western Power Distribution providing electricity for 7.8 million customers. This extensive network is made up of around 220,000km of overhead and underground cables (enough to travel from Birmingham to Sydney and back 6 times!). Their operations have created employment for over 6,000 people.

What is a substation?A substation is where electricity passes through in order to be reduced in voltage.

Below is a map of the distribution network in the UK ordered by DNO. Western Power Distribution is denoted by the numbers 7:

Are you interested in a career working for Western Power Distribution? Click here to visit their careers page and see if they have anything that may fit your aspirations.

Any customer service enquiries that you may have can be resolved by contacting any of the following contact options:

Customer Information
Western Power Distribution
0800 096 3080
Online contact form
Western Power Distribution
Customer Service
Information Centre
Feeder Road