105
Free national fault line
Free, 24/7
SSEN
Your DNO
serves Aberdeen City
1+
towns covered
incl. Aberdeen, Bridge of Don, Cove Bay
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Aberdeen City
The map shows incidents reported by users in real time, centred on Aberdeen City. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SSEN job.
Compact city of 230,000 on the North Sea coast, between the Don and Dee estuaries. North Sea haar and easterly gales hit Aberdeen first; the granite city centre is sheltered, but coastal suburbs at Cove and Bridge of Don see overhead-line damage during storms.
Live Power Outages in the UK
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Report a power cut in Aberdeen City
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Aberdeen City know what's going on.
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Power cuts by town in Aberdeen City
Pick your town for local outage reports, the live map and your network operator's fault line.
Why the power goes out in Aberdeen City
Aberdeen City is the granite capital of Scotland's oil and gas industry, inside SSEN's North licence area. The city's dense urban network is mostly underground and supports heavy commercial demand from the energy corridor. Compact city of 230,000 on the North Sea coast, between the Don and Dee estuaries.
Weather and terrain. North Sea haar and easterly gales hit Aberdeen first; the granite city centre is sheltered, but coastal suburbs at Cove and Bridge of Don see overhead-line damage during storms.
How the network is run. SSEN's Aberdeen depot dispatches engineers across the city. The harbour and energy-park areas have dedicated industrial supply; the Dyce industrial estate has its own substation cluster.
A local quirk worth knowing. Aberdeen Royal Infirmary's protected supply (multiple redundant feeders) means hospital operations are decoupled from city outages — useful context if you live in Foresterhill.
What to do when the power goes out at home in Aberdeen City
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SSEN network fault: call 105.
Dial 105 or 0800 300 999
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from SSEN under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Aberdeen City
Always to your Distribution Network Operator, not your supplier. In Aberdeen City that is SSEN. Dial 105 (Free national fault line) — free, 24/7 — or call SSEN directly on 0800 300 999.
North Sea haar and easterly gales hit Aberdeen first; the granite city centre is sheltered, but coastal suburbs at Cove and Bridge of Don see overhead-line damage during storms. SSEN's Aberdeen depot dispatches engineers across the city. The harbour and energy-park areas have dedicated industrial supply; the Dyce industrial estate has its own substation cluster.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Aberdeen City receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from SSEN within 10 working days — claim within 30 days if it doesn't arrive.
SSEN announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Aberdeen City — useful if your storm or fault crosses council boundaries.
Aberdeenshire
SSEN
Angus
SSEN
Dundee City
SSEN
Moray
SSEN
East Lothian
SP Energy Networks
Fife
SP Energy Networks
City of Edinburgh
SP Energy Networks
Midlothian
SP Energy Networks
Other counties served by SSEN
Same operator, same emergency number, similar restoration patterns and compensation framework.