105
Free national fault line
Free, 24/7
SSEN
Your DNO
serves Aberdeenshire
6+
towns covered
incl. Peterhead, Inverurie, Westhill
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Aberdeenshire
The map shows incidents reported by users in real time, centred on Aberdeenshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SSEN job.
Grampian uplands in the south, North Sea coast running from Stonehaven to Fraserburgh, and the broad Don and Dee valleys. Storm Arwen (November 2021) hit Aberdeenshire harder than anywhere else in Scotland — Banchory and Ballater were off supply for over a week. Coastal gales regularly take Peterhead and Fraserburgh overhead lines down.
Live Power Outages in the UK
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Report a power cut in Aberdeenshire
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Aberdeenshire know what's going on.
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Power cuts by town in Aberdeenshire
Pick your town for local outage reports, the live map and your network operator's fault line.
Why the power goes out in Aberdeenshire
Aberdeenshire wraps around the city of Aberdeen, taking in Peterhead's fishing port, the Grampian foothills and the long Moray Firth coast. SSEN's North licence area covers the entire council. Grampian uplands in the south, North Sea coast running from Stonehaven to Fraserburgh, and the broad Don and Dee valleys.
Weather and terrain. Storm Arwen (November 2021) hit Aberdeenshire harder than anywhere else in Scotland — Banchory and Ballater were off supply for over a week. Coastal gales regularly take Peterhead and Fraserburgh overhead lines down.
How the network is run. SSEN depots at Inverurie, Peterhead and Stonehaven dispatch engineers. Many Cairngorm-edge villages (Ballater, Braemar, Tomintoul) sit at the end of long single-feeder spurs.
A local quirk worth knowing. Royal Deeside's Balmoral estate has its own dedicated supply with backup generators — the Castle stays on when the public network in Ballater goes down.
What to do when the power goes out at home in Aberdeenshire
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SSEN network fault: call 105.
Dial 105 or 0800 300 999
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from SSEN under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Aberdeenshire
Always to your Distribution Network Operator, not your supplier. In Aberdeenshire that is SSEN. Dial 105 (Free national fault line) — free, 24/7 — or call SSEN directly on 0800 300 999.
Storm Arwen (November 2021) hit Aberdeenshire harder than anywhere else in Scotland — Banchory and Ballater were off supply for over a week. Coastal gales regularly take Peterhead and Fraserburgh overhead lines down. SSEN depots at Inverurie, Peterhead and Stonehaven dispatch engineers. Many Cairngorm-edge villages (Ballater, Braemar, Tomintoul) sit at the end of long single-feeder spurs.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Aberdeenshire receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from SSEN within 10 working days — claim within 30 days if it doesn't arrive.
SSEN announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Aberdeenshire — useful if your storm or fault crosses council boundaries.
Aberdeen City
SSEN
Angus
SSEN
Moray
SSEN
Dundee City
SSEN
Fife
SP Energy Networks
East Lothian
SP Energy Networks
City of Edinburgh
SP Energy Networks
Midlothian
SP Energy Networks
Other counties served by SSEN
Same operator, same emergency number, similar restoration patterns and compensation framework.