03457 643 643

NIE Networks fault line

Free, 24/7

NIE Networks

Your DNO

serves Antrim and Newtownabbey

2+

towns covered

incl. Antrim, Newtownabbey, Ballyclare

Utility Regulator

NI standards body

Overall Standards apply

Live outage map for Antrim and Newtownabbey

The map shows incidents reported by users in real time, centred on Antrim and Newtownabbey. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a NIE Networks job.

Lough Neagh shore in the west, rolling drumlins in the middle, and the Belfast suburban fringe in the east. Atlantic storms reach the area through the Bann valley; freezing rain on the M2 corridor brings localised overhead-line damage.

Live Power Outages in the UK

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Source: user reports · Selectra

Reports across Antrim and Newtownabbey

Logged by residents of the county in the last 24 hours.

No resident has logged a cut in Antrim and Newtownabbey in the last 24 hours. Our feed only knows what people tell it, so an unreported fault is still possible. For the confirmed picture, check the NIE Networks Powercheck with your postcode, then add your report so your neighbours can see it.

Report a power cut in Antrim and Newtownabbey

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Antrim and Newtownabbey know what's going on.

Thank you. Your report has been submitted and will help others in Antrim and Newtownabbey.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in Antrim and Newtownabbey

Pick your town for local outage reports, the live map and your network operator's fault line.

Your village is not on the list? Antrim and Newtownabbey has far more settlements than we hold pages for, and they all sit on the same NIE Networks network: the number to call is the same 03457 643 643, and the live map above covers the whole county — zoom in on your postcode. For a street-level answer on a hamlet, enter your full postcode in the NIE Networks Powercheck.

Why the power goes out in Antrim and Newtownabbey

Antrim and Newtownabbey is the western suburban belt of Belfast, covering Antrim town and the Newtownabbey council area on the north shore of Belfast Lough. NIE Networks runs the entire network. Lough Neagh shore in the west, rolling drumlins in the middle, and the Belfast suburban fringe in the east.

Weather and terrain. Atlantic storms reach the area through the Bann valley; freezing rain on the M2 corridor brings localised overhead-line damage.

How the network is run. NIE Networks operates from Antrim and Newtownabbey depots. Belfast International Airport (at Aldergrove) has dedicated protected supply.

A local quirk worth knowing. Belfast International Airport's protected supply means flight operations are decoupled from local network outages — useful context if you live near the runway flight path.

Antrim and Newtownabbey is served by NIE Networks. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 03457 643 643. Your supplier handles the bill but cannot dispatch an engineer. For the operator's own confirmed fault data and an estimated restoration time, use the NIE Networks Powercheck. Live outage map for Northern Ireland. It only displays cuts affecting more than ten properties, so a small local fault can be real without appearing here.

What to do when the power goes out at home in Antrim and Newtownabbey

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a NIE Networks network fault: call 03457 643 643.

2

Dial 03457 643 643

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

Ofgem's Guaranteed Standards do not apply in Northern Ireland: NIE Networks answers to the Utility Regulator's Overall Standards instead. Keep a written log of the start and end times with your full postcode, then ask NIE Networks what payment your case attracts.

The Selectra expert answers your questions on power cuts in Antrim and Newtownabbey

Always to your Distribution Network Operator, not your supplier. In Antrim and Newtownabbey that is NIE Networks. Dial 03457 643 643 (NIE Networks fault line) — free, 24/7.

Atlantic storms reach the area through the Bann valley; freezing rain on the M2 corridor brings localised overhead-line damage. NIE Networks operates from Antrim and Newtownabbey depots. Belfast International Airport (at Aldergrove) has dedicated protected supply.

There is no county-wide average worth quoting: a fault on an urban underground cable is often back within an hour or two, while an overhead line down in open country after a storm can take most of a day. The number that matters is the estimated time of restoration (ETR) NIE Networks publishes for your specific fault — ask for it when you call 03457 643 643, or read it off the NIE Networks Powercheck after entering your postcode. Planned cuts are announced in advance and normally run 2 to 8 hours.

Northern Ireland sits outside Ofgem's remit, so the Guaranteed Standards of Performance that apply in Great Britain do not apply here. NIE Networks is held to the Overall Standards set by the Utility Regulator instead. Record the exact start and end times of the cut together with your full postcode, then ask NIE Networks on 03457 643 643 what payment your case attracts.

NIE Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for compensation unless your operator failed to give adequate notice.