03457 643 643

NIE Networks fault line

Free, 24/7

NIE Networks

Your DNO

serves Armagh City, Banbridge and Craigavon

5+

towns covered

incl. Armagh, Banbridge, Craigavon

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for Armagh City, Banbridge and Craigavon

The map shows incidents reported by users in real time, centred on Armagh City, Banbridge and Craigavon. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a NIE Networks job.

Lough Neagh shore in the north, the drumlins of County Armagh in the south, and the Bann valley running through. Atlantic storms reach the area through the Bann valley; the inland location is sheltered from the worst coastal weather.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in Armagh City, Banbridge and Craigavon

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Armagh City, Banbridge and Craigavon know what's going on.

Thank you. Your report has been submitted and will help others in Armagh City, Banbridge and Craigavon.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in Armagh City, Banbridge and Craigavon

Pick your town for local outage reports, the live map and your network operator's fault line.

Armagh Banbridge Craigavon Lurgan Portadown

Why the power goes out in Armagh City, Banbridge and Craigavon

Armagh City, Banbridge and Craigavon is one of Northern Ireland's largest council areas, covering the central Lough Neagh belt and Armagh's ecclesiastical capital. NIE Networks runs the entire network. Lough Neagh shore in the north, the drumlins of County Armagh in the south, and the Bann valley running through.

Weather and terrain. Atlantic storms reach the area through the Bann valley; the inland location is sheltered from the worst coastal weather.

How the network is run. NIE Networks operates from Craigavon and Portadown depots. The former Goodyear and Du Pont sites at Craigavon have been progressively redeveloped.

A local quirk worth knowing. Lough Neagh fishing village substations on the shore at Maghery and Ardboe sit on raised plinths to handle occasional storm-driven lough flooding.

Armagh City, Banbridge and Craigavon is served by NIE Networks. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 03457 643 643. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in Armagh City, Banbridge and Craigavon

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a NIE Networks network fault: call 03457 643 643.

2

Dial 03457 643 643

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from NIE Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in Armagh City, Banbridge and Craigavon

Always to your Distribution Network Operator, not your supplier. In Armagh City, Banbridge and Craigavon that is NIE Networks. Dial 03457 643 643 (NIE Networks fault line) — free, 24/7.

Atlantic storms reach the area through the Bann valley; the inland location is sheltered from the worst coastal weather. NIE Networks operates from Craigavon and Portadown depots. The former Goodyear and Du Pont sites at Craigavon have been progressively redeveloped.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Armagh City, Banbridge and Craigavon receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from NIE Networks within 10 working days — claim within 30 days if it doesn't arrive.

NIE Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).

Power cuts in nearby areas

Other counties close to Armagh City, Banbridge and Craigavon — useful if your storm or fault crosses council boundaries.

Newry, Mourne and Down

NIE Networks

Antrim and Newtownabbey

NIE Networks

Lisburn and Castlereagh

NIE Networks

Mid Ulster

NIE Networks

Belfast

NIE Networks

Mid and East Antrim

NIE Networks

Causeway Coast and Glens

NIE Networks

Ards and North Down

NIE Networks

Other counties served by NIE Networks

Same operator, same emergency number, similar restoration patterns and compensation framework.

Antrim and Newtownabbey Ards and North Down Belfast Causeway Coast and Glens Derry City and Strabane Fermanagh and Omagh
What to do in a power cutStep-by-step guide and compensation rules. National live map & reportReport a cut and browse every county. All of Northern IrelandEvery county and DNO across Northern Ireland. NIE Networks network guideCoverage, contacts and live map.