105

Free national fault line

Free, 24/7

National Grid Electricity Distribution

Your DNO

serves Blaenau Gwent

1+

towns covered

incl. Ebbw Vale, Tredegar, Abertillery

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for Blaenau Gwent

The map shows incidents reported by users in real time, centred on Blaenau Gwent. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a National Grid Electricity Distribution job.

Steep-sided Heads of the Valleys terrain at the southern edge of the Brecon Beacons. Atlantic storms barrelling up the Bristol Channel hit the Heads of the Valleys; freezing rain and ice on the Heads of the Valleys road (A465) take overhead lines out in winter.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in Blaenau Gwent

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Blaenau Gwent know what's going on.

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Power cuts by town in Blaenau Gwent

Pick your town for local outage reports, the live map and your network operator's fault line.

Why the power goes out in Blaenau Gwent

Blaenau Gwent is one of the South Wales Valleys' smaller councils, with Ebbw Vale at its heart. NGED's South Wales licence covers the entire area. Steep-sided Heads of the Valleys terrain at the southern edge of the Brecon Beacons.

Weather and terrain. Atlantic storms barrelling up the Bristol Channel hit the Heads of the Valleys; freezing rain and ice on the Heads of the Valleys road (A465) take overhead lines out in winter.

How the network is run. NGED operates from a Tredegar depot. The former steelworks at Ebbw Vale has been progressively redeveloped with new feeder reinforcement.

A local quirk worth knowing. The Heads of the Valleys road (A465) regeneration has driven major feeder upgrades since 2018 — Tredegar and Ebbw Vale now have more robust supply than they had in the 1990s.

Blaenau Gwent is served by National Grid Electricity Distribution. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in Blaenau Gwent

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a National Grid Electricity Distribution network fault: call 105.

2

Dial 105 or 0800 6783 105

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from National Grid Electricity Distribution under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in Blaenau Gwent

Always to your Distribution Network Operator, not your supplier. In Blaenau Gwent that is National Grid Electricity Distribution. Dial 105 (Free national fault line) — free, 24/7 — or call National Grid Electricity Distribution directly on 0800 6783 105.

Atlantic storms barrelling up the Bristol Channel hit the Heads of the Valleys; freezing rain and ice on the Heads of the Valleys road (A465) take overhead lines out in winter. NGED operates from a Tredegar depot. The former steelworks at Ebbw Vale has been progressively redeveloped with new feeder reinforcement.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Blaenau Gwent receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from National Grid Electricity Distribution within 10 working days — claim within 30 days if it doesn't arrive.

National Grid Electricity Distribution announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).