105

Free national fault line

Free, 24/7

National Grid Electricity Distribution

Your DNO

serves Bridgend

2+

towns covered

incl. Bridgend, Porthcawl, Maesteg

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for Bridgend

The map shows incidents reported by users in real time, centred on Bridgend. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a National Grid Electricity Distribution job.

Bristol Channel coast at Porthcawl, with the Llynfi and Garw valleys running north into the Brecon Beacons fringe. Atlantic storms hit Porthcawl and Rest Bay directly; flooding on the Ogmore and Llynfi rivers compromises low-lying substations.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in Bridgend

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Bridgend know what's going on.

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Power cuts by town in Bridgend

Pick your town for local outage reports, the live map and your network operator's fault line.

Why the power goes out in Bridgend

Bridgend covers the coast from Porthcawl across to the Llynfi and Garw valleys. NGED's South Wales licence covers the entire council. Bristol Channel coast at Porthcawl, with the Llynfi and Garw valleys running north into the Brecon Beacons fringe.

Weather and terrain. Atlantic storms hit Porthcawl and Rest Bay directly; flooding on the Ogmore and Llynfi rivers compromises low-lying substations.

How the network is run. NGED operates from a Bridgend depot. Bridgend Industrial Estate (former Ford engine plant area) has unusually robust industrial supply.

A local quirk worth knowing. Porthcawl's coastal promenade was famously battered by Storm Ophelia (2017) — overhead-line damage along the coastal road triggered the area's first severe-weather payouts in years.

Bridgend is served by National Grid Electricity Distribution. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in Bridgend

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a National Grid Electricity Distribution network fault: call 105.

2

Dial 105 or 0800 6783 105

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from National Grid Electricity Distribution under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in Bridgend

Always to your Distribution Network Operator, not your supplier. In Bridgend that is National Grid Electricity Distribution. Dial 105 (Free national fault line) — free, 24/7 — or call National Grid Electricity Distribution directly on 0800 6783 105.

Atlantic storms hit Porthcawl and Rest Bay directly; flooding on the Ogmore and Llynfi rivers compromises low-lying substations. NGED operates from a Bridgend depot. Bridgend Industrial Estate (former Ford engine plant area) has unusually robust industrial supply.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Bridgend receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from National Grid Electricity Distribution within 10 working days — claim within 30 days if it doesn't arrive.

National Grid Electricity Distribution announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).