105
Free national fault line
Free, 24/7
National Grid Electricity Distribution
Your DNO
serves Caerphilly
2+
towns covered
incl. Caerphilly, Bargoed, Risca
£95 to £390
Ofgem compensation
for a long unplanned cut
Live outage map for Caerphilly
The map shows incidents reported by users in real time, centred on Caerphilly. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a National Grid Electricity Distribution job.
Steep-sided Valleys terrain running south from the Brecon Beacons to the Cardiff conurbation. Atlantic storms hit the Valleys; freezing rain on the A470/A465 routes brings down overhead lines in winter.
Live Power Outages in the UK
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Reports across Caerphilly
Logged by residents of the county in the last 24 hours.
No resident has logged a cut in Caerphilly in the last 24 hours. Our feed only knows what people tell it, so an unreported fault is still possible. For the confirmed picture, check the National Grid Electricity Distribution power cut map with your postcode, then add your report so your neighbours can see it.
Report a power cut in Caerphilly
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Caerphilly know what's going on.
Thank you. Your report has been submitted and will help others in Caerphilly.
Reports are anonymous. We use your address to place the marker on the map and never display your personal details.
Power cuts by town in Caerphilly
Pick your town for local outage reports, the live map and your network operator's fault line.
Your village is not on the list? Caerphilly has far more settlements than we hold pages for, and they all sit on the same National Grid Electricity Distribution network: the number to call is the same 105, and the live map above covers the whole county — zoom in on your postcode. For a street-level answer on a hamlet, enter your full postcode in the National Grid Electricity Distribution power cut map.
Why the power goes out in Caerphilly
Caerphilly council spans the Sirhowy and Rhymney valleys north of Cardiff, with the historic town of Caerphilly at the southern edge. NGED's South Wales licence covers the entire area. Steep-sided Valleys terrain running south from the Brecon Beacons to the Cardiff conurbation.
Weather and terrain. Atlantic storms hit the Valleys; freezing rain on the A470/A465 routes brings down overhead lines in winter.
How the network is run. NGED operates from a Caerphilly depot. The former coalfield communities have progressively reinforced networks since the 1990s.
A local quirk worth knowing. Caerphilly Castle has its own dedicated supply for visitor operations — public-network outages in the town do not affect Cadw's heritage site.
What to do when the power goes out at home in Caerphilly
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a National Grid Electricity Distribution network fault: call 105.
Dial 105 or 0800 6783 105
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
Under Ofgem's Guaranteed Standards, a fault affecting fewer than 5,000 properties entitles a household to £95 once the supply has been off for more than 12 hours (24 hours for a larger fault), then £45 for each further 12 hours, capped at £390. Storms use a separate scale: £85 plus £45 every 6 hours, capped at £2,165. Keep a written log with photos — National Grid Electricity Distribution normally pays automatically.
The Selectra expert answers your questions on power cuts in Caerphilly
Always to your Distribution Network Operator, not your supplier. In Caerphilly that is National Grid Electricity Distribution. Dial 105 (Free national fault line) — free, 24/7 — or call National Grid Electricity Distribution directly on 0800 6783 105.
Atlantic storms hit the Valleys; freezing rain on the A470/A465 routes brings down overhead lines in winter. NGED operates from a Caerphilly depot. The former coalfield communities have progressively reinforced networks since the 1990s.
There is no county-wide average worth quoting: a fault on an urban underground cable is often back within an hour or two, while an overhead line down in open country after a storm can take most of a day. The number that matters is the estimated time of restoration (ETR) National Grid Electricity Distribution publishes for your specific fault — ask for it when you call 105, or read it off the National Grid Electricity Distribution power cut map after entering your postcode. Planned cuts are announced in advance and normally run 2 to 8 hours.
Yes, under Ofgem's Guaranteed Standards of Performance. Where the fault affected fewer than 5,000 properties — most street-level cuts in Caerphilly — a domestic customer gets £95 once the supply has been off for more than 12 hours, then £45 for each further 12 hours, capped at £390. Where more than 5,000 properties lost supply, that first £95 applies after 24 hours. Businesses start at £190. Four or more cuts of three hours or longer in a single year earn an extra £95. Payment from National Grid Electricity Distribution is normally automatic.
National Grid Electricity Distribution announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for compensation unless your operator failed to give adequate notice.
Power cuts in nearby areas
Other counties close to Caerphilly — useful if your storm or fault crosses council boundaries.
Blaenau Gwent
National Grid Electricity Distribution
Cardiff
National Grid Electricity Distribution
Torfaen
National Grid Electricity Distribution
Merthyr Tydfil
National Grid Electricity Distribution
Rhondda Cynon Taf
National Grid Electricity Distribution
Newport
National Grid Electricity Distribution
Vale of Glamorgan
National Grid Electricity Distribution
Monmouthshire
National Grid Electricity Distribution
Other counties served by National Grid Electricity Distribution
Same operator, same emergency number, similar restoration patterns and compensation framework.