105

Free national fault line

Free, 24/7

UK Power Networks

Your DNO

serves Cambridgeshire

10+

towns covered

incl. Cambridge, Peterborough, Ely

£95 to £390

Ofgem compensation

for a long unplanned cut

Live outage map for Cambridgeshire

The map shows incidents reported by users in real time, centred on Cambridgeshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a UK Power Networks job.

Flat Fenland drained by the Old and New Bedford Rivers, rising slightly to Gog Magog Hills south of Cambridge. North Sea easterlies bring icy winds across the open Fens; lightning strikes on isolated rural transformers are unusually common in the flat, open country around March and Wisbech.

Live Power Outages in the UK

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Source: user reports · Selectra

Reports across Cambridgeshire

Logged by residents of the county in the last 24 hours.

Trumpington

Cut now resolved affecting a neighbourhood, 8 resident reports.

Started 12 Aug, 19:00 ~1.1 km across
1 month ago

Report a power cut in Cambridgeshire

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Cambridgeshire know what's going on.

Thank you. Your report has been submitted and will help others in Cambridgeshire.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in Cambridgeshire

Pick your town for local outage reports, the live map and your network operator's fault line.

Your village is not on the list? Cambridgeshire has far more settlements than we hold pages for, and they all sit on the same UK Power Networks network: the number to call is the same 105, and the live map above covers the whole county — zoom in on your postcode. For a street-level answer on a hamlet, enter your full postcode in the UK Power Networks live power cut map.

Why the power goes out in Cambridgeshire

Cambridgeshire spans the Fens, the university city of Cambridge and the unitary city of Peterborough on the Nene. UK Power Networks runs the entire county from its East of England licence area. Flat Fenland drained by the Old and New Bedford Rivers, rising slightly to Gog Magog Hills south of Cambridge.

Weather and terrain. North Sea easterlies bring icy winds across the open Fens; lightning strikes on isolated rural transformers are unusually common in the flat, open country around March and Wisbech.

How the network is run. UKPN's depot in Cambridge serves the bulk of the county, with Peterborough handled from a separate Eastern licence-area depot. Heavy science-park demand at Babraham and Granta means strong protected feeders south of Cambridge.

A local quirk worth knowing. The Fens' peat soil shrinks in summer drought, exposing buried cables and occasionally causing localised faults — NGED engineers know the postcodes that flood every winter and dry-crack every August.

Cambridgeshire is served by UK Power Networks. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer. For the operator's own confirmed fault data and an estimated restoration time, use the UK Power Networks live power cut map. Enter a postcode to see confirmed faults, the estimated restoration time and the number of properties affected.

What to do when the power goes out at home in Cambridgeshire

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a UK Power Networks network fault: call 105.

2

Dial 105 or 0800 31 63 105

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

Under Ofgem's Guaranteed Standards, a fault affecting fewer than 5,000 properties entitles a household to £95 once the supply has been off for more than 12 hours (24 hours for a larger fault), then £45 for each further 12 hours, capped at £390. Storms use a separate scale: £85 plus £45 every 6 hours, capped at £2,165. Keep a written log with photos — UK Power Networks normally pays automatically.

The Selectra expert answers your questions on power cuts in Cambridgeshire

Always to your Distribution Network Operator, not your supplier. In Cambridgeshire that is UK Power Networks. Dial 105 (Free national fault line) — free, 24/7 — or call UK Power Networks directly on 0800 31 63 105.

North Sea easterlies bring icy winds across the open Fens; lightning strikes on isolated rural transformers are unusually common in the flat, open country around March and Wisbech. UKPN's depot in Cambridge serves the bulk of the county, with Peterborough handled from a separate Eastern licence-area depot. Heavy science-park demand at Babraham and Granta means strong protected feeders south of Cambridge.

There is no county-wide average worth quoting: a fault on an urban underground cable is often back within an hour or two, while an overhead line down in open country after a storm can take most of a day. The number that matters is the estimated time of restoration (ETR) UK Power Networks publishes for your specific fault — ask for it when you call 105, or read it off the UK Power Networks live power cut map after entering your postcode. Planned cuts are announced in advance and normally run 2 to 8 hours.

Yes, under Ofgem's Guaranteed Standards of Performance. Where the fault affected fewer than 5,000 properties — most street-level cuts in Cambridgeshire — a domestic customer gets £95 once the supply has been off for more than 12 hours, then £45 for each further 12 hours, capped at £390. Where more than 5,000 properties lost supply, that first £95 applies after 24 hours. Businesses start at £190. Four or more cuts of three hours or longer in a single year earn an extra £95. Payment from UK Power Networks is normally automatic.

UK Power Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for compensation unless your operator failed to give adequate notice.