03457 643 643

NIE Networks fault line

Free, 24/7

NIE Networks

Your DNO

serves Causeway Coast and Glens

3+

towns covered

incl. Coleraine, Ballymoney, Limavady

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for Causeway Coast and Glens

The map shows incidents reported by users in real time, centred on Causeway Coast and Glens. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a NIE Networks job.

Antrim coast in the north (including the Giant's Causeway), the nine Glens of Antrim running inland, and the Bann valley in the west. Atlantic storms hit the Causeway Coast directly — Storm Eowyn (January 2025) and Storm Isha (2024) both caused multi-day outages across the area.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in Causeway Coast and Glens

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Causeway Coast and Glens know what's going on.

Thank you. Your report has been submitted and will help others in Causeway Coast and Glens.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in Causeway Coast and Glens

Pick your town for local outage reports, the live map and your network operator's fault line.

Ballymoney Coleraine Limavady

Why the power goes out in Causeway Coast and Glens

Causeway Coast and Glens is the most outage-prone council in Northern Ireland, covering the Antrim coast from Portrush around to the Glens. NIE Networks runs the entire network. Antrim coast in the north (including the Giant's Causeway), the nine Glens of Antrim running inland, and the Bann valley in the west.

Weather and terrain. Atlantic storms hit the Causeway Coast directly — Storm Eowyn (January 2025) and Storm Isha (2024) both caused multi-day outages across the area.

How the network is run. NIE Networks operates from Coleraine and Ballymena depots. Many Glens villages (Cushendall, Cushendun, Glenariff) sit on long single-feeder spurs.

A local quirk worth knowing. The Giant's Causeway Visitor Centre has its own dedicated supply — local outages do not affect National Trust operations even during the worst storms.

Causeway Coast and Glens is served by NIE Networks. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 03457 643 643. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in Causeway Coast and Glens

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a NIE Networks network fault: call 03457 643 643.

2

Dial 03457 643 643

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from NIE Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in Causeway Coast and Glens

Always to your Distribution Network Operator, not your supplier. In Causeway Coast and Glens that is NIE Networks. Dial 03457 643 643 (NIE Networks fault line) — free, 24/7.

Atlantic storms hit the Causeway Coast directly — Storm Eowyn (January 2025) and Storm Isha (2024) both caused multi-day outages across the area. NIE Networks operates from Coleraine and Ballymena depots. Many Glens villages (Cushendall, Cushendun, Glenariff) sit on long single-feeder spurs.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Causeway Coast and Glens receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from NIE Networks within 10 working days — claim within 30 days if it doesn't arrive.

NIE Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).

Power cuts in nearby areas

Other counties close to Causeway Coast and Glens — useful if your storm or fault crosses council boundaries.

Antrim and Newtownabbey

NIE Networks

Mid and East Antrim

NIE Networks

Mid Ulster

NIE Networks

Armagh City, Banbridge and Craigavon

NIE Networks

Lisburn and Castlereagh

NIE Networks

Belfast

NIE Networks

Derry City and Strabane

NIE Networks

Newry, Mourne and Down

NIE Networks

Other counties served by NIE Networks

Same operator, same emergency number, similar restoration patterns and compensation framework.

Antrim and Newtownabbey Ards and North Down Armagh City, Banbridge and Craigavon Belfast Derry City and Strabane Fermanagh and Omagh
What to do in a power cutStep-by-step guide and compensation rules. National live map & reportReport a cut and browse every county. All of Northern IrelandEvery county and DNO across Northern Ireland. NIE Networks network guideCoverage, contacts and live map.