105
Free national fault line
Free, 24/7
SP Energy Networks
Your DNO
serves Denbighshire
4+
towns covered
incl. Rhyl, Prestatyn, Denbigh
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Denbighshire
The map shows incidents reported by users in real time, centred on Denbighshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SP Energy Networks job.
Clwydian Hills in the east, the Vale of Clwyd running south, and the Berwyn fringe in the south west. Atlantic storms hit Rhyl and Prestatyn coast; Clwydian Hill storms bring overhead-line damage around Ruthin and Llandyrnog.
Live Power Outages in the UK
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Report a power cut in Denbighshire
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Denbighshire know what's going on.
Thank you. Your report has been submitted and will help others in Denbighshire.
Reports are anonymous. We use your address to place the marker on the map and never display your personal details.
Why the power goes out in Denbighshire
Denbighshire stretches from the North Wales coast at Rhyl south through the Vale of Clwyd to Llangollen on the Dee. SP Energy Networks (Manweb) covers the entire county. Clwydian Hills in the east, the Vale of Clwyd running south, and the Berwyn fringe in the south west.
Weather and terrain. Atlantic storms hit Rhyl and Prestatyn coast; Clwydian Hill storms bring overhead-line damage around Ruthin and Llandyrnog.
How the network is run. SP Manweb depots at Rhyl and Denbigh dispatch engineers. The Vale of Clwyd's mixed network handles dense town centres and rural village spurs.
A local quirk worth knowing. Rhyl's seafront has been progressively rewired since the 2013 tidal surge — substations are now raised onto reinforced plinths above the 1-in-200-year flood line.
What to do when the power goes out at home in Denbighshire
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SP Energy Networks network fault: call 105.
Dial 105 or 0800 001 5400
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from SP Energy Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Denbighshire
Always to your Distribution Network Operator, not your supplier. In Denbighshire that is SP Energy Networks. Dial 105 (Free national fault line) — free, 24/7 — or call SP Energy Networks directly on 0800 001 5400.
Atlantic storms hit Rhyl and Prestatyn coast; Clwydian Hill storms bring overhead-line damage around Ruthin and Llandyrnog. SP Manweb depots at Rhyl and Denbigh dispatch engineers. The Vale of Clwyd's mixed network handles dense town centres and rural village spurs.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Denbighshire receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from SP Energy Networks within 10 working days — claim within 30 days if it doesn't arrive.
SP Energy Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Denbighshire — useful if your storm or fault crosses council boundaries.
Flintshire
SP Energy Networks
Wrexham
SP Energy Networks
Conwy
SP Energy Networks
Powys
National Grid Electricity Distribution
Gwynedd
SP Energy Networks
Isle of Anglesey
SP Energy Networks
Ceredigion
National Grid Electricity Distribution
Blaenau Gwent
National Grid Electricity Distribution
Other counties served by SP Energy Networks
Same operator, same emergency number, similar restoration patterns and compensation framework.