105

Free national fault line

Free, 24/7

National Grid Electricity Distribution

Your DNO

serves Derbyshire

13+

towns covered

incl. Derby, Chesterfield, Buxton

£95 to £390

Ofgem compensation

for a long unplanned cut

Live outage map for Derbyshire

The map shows incidents reported by users in real time, centred on Derbyshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a National Grid Electricity Distribution job.

Peak District uplands in the north and west, the Derwent valley running south to Derby, and the Erewash valley industrial corridor. Snow and freezing fog on the Buxton-Glossop axis (one of the highest A-road points in England) regularly takes overhead lines out from December to March.

Live Power Outages in the UK

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Source: user reports · Selectra

Reports across Derbyshire

Logged by residents of the county in the last 24 hours.

No resident has logged a cut in Derbyshire in the last 24 hours. Our feed only knows what people tell it, so an unreported fault is still possible. For the confirmed picture, check the National Grid Electricity Distribution power cut map with your postcode, then add your report so your neighbours can see it.

Report a power cut in Derbyshire

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Derbyshire know what's going on.

Thank you. Your report has been submitted and will help others in Derbyshire.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in Derbyshire

Pick your town for local outage reports, the live map and your network operator's fault line.

Alfreton Belper Buxton Chesterfield Derby Dronfield Glossop Heanor Ilkeston Long Eaton Matlock Ripley Swadlincote

Your village is not on the list? Derbyshire has far more settlements than we hold pages for, and they all sit on the same National Grid Electricity Distribution network: the number to call is the same 105, and the live map above covers the whole county — zoom in on your postcode. For a street-level answer on a hamlet, enter your full postcode in the National Grid Electricity Distribution power cut map.

Why the power goes out in Derbyshire

Derbyshire spans the industrial city of Derby in the south through the Peak District National Park up to Glossop's gritstone moors. NGED's East Midlands licence area runs the entire county. Peak District uplands in the north and west, the Derwent valley running south to Derby, and the Erewash valley industrial corridor.

Weather and terrain. Snow and freezing fog on the Buxton-Glossop axis (one of the highest A-road points in England) regularly takes overhead lines out from December to March.

How the network is run. NGED's depot at Castle Donington serves the south; Buxton and Chesterfield handle the uplands. Single-feeder villages in the Peak District (Edale, Castleton, Hathersage) can wait 6 to 12 hours for restoration in storm conditions.

A local quirk worth knowing. Toyota's Burnaston plant near Derby has its own dedicated grid connection — when the local network falters, the factory stays on, but the neighbouring villages of Findern and Etwall feel it instantly.

Derbyshire is served by National Grid Electricity Distribution. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer. For the operator's own confirmed fault data and an estimated restoration time, use the National Grid Electricity Distribution power cut map. Postcode search over the Midlands, the South West and South Wales, with live restoration updates and a report form.

What to do when the power goes out at home in Derbyshire

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a National Grid Electricity Distribution network fault: call 105.

2

Dial 105 or 0800 6783 105

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

Under Ofgem's Guaranteed Standards, a fault affecting fewer than 5,000 properties entitles a household to £95 once the supply has been off for more than 12 hours (24 hours for a larger fault), then £45 for each further 12 hours, capped at £390. Storms use a separate scale: £85 plus £45 every 6 hours, capped at £2,165. Keep a written log with photos — National Grid Electricity Distribution normally pays automatically.

The Selectra expert answers your questions on power cuts in Derbyshire

Always to your Distribution Network Operator, not your supplier. In Derbyshire that is National Grid Electricity Distribution. Dial 105 (Free national fault line) — free, 24/7 — or call National Grid Electricity Distribution directly on 0800 6783 105.

Snow and freezing fog on the Buxton-Glossop axis (one of the highest A-road points in England) regularly takes overhead lines out from December to March. NGED's depot at Castle Donington serves the south; Buxton and Chesterfield handle the uplands. Single-feeder villages in the Peak District (Edale, Castleton, Hathersage) can wait 6 to 12 hours for restoration in storm conditions.

There is no county-wide average worth quoting: a fault on an urban underground cable is often back within an hour or two, while an overhead line down in open country after a storm can take most of a day. The number that matters is the estimated time of restoration (ETR) National Grid Electricity Distribution publishes for your specific fault — ask for it when you call 105, or read it off the National Grid Electricity Distribution power cut map after entering your postcode. Planned cuts are announced in advance and normally run 2 to 8 hours.

Yes, under Ofgem's Guaranteed Standards of Performance. Where the fault affected fewer than 5,000 properties — most street-level cuts in Derbyshire — a domestic customer gets £95 once the supply has been off for more than 12 hours, then £45 for each further 12 hours, capped at £390. Where more than 5,000 properties lost supply, that first £95 applies after 24 hours. Businesses start at £190. Four or more cuts of three hours or longer in a single year earn an extra £95. Payment from National Grid Electricity Distribution is normally automatic.

National Grid Electricity Distribution announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for compensation unless your operator failed to give adequate notice.

Power cuts in nearby areas

Other counties close to Derbyshire — useful if your storm or fault crosses council boundaries.

South Yorkshire

Northern Powergrid

Staffordshire

National Grid Electricity Distribution

West Yorkshire

Northern Powergrid

Leicestershire

National Grid Electricity Distribution

Nottinghamshire

National Grid Electricity Distribution

West Midlands

National Grid Electricity Distribution

Greater Manchester

Electricity North West

Warwickshire

National Grid Electricity Distribution

Other counties served by National Grid Electricity Distribution

Same operator, same emergency number, similar restoration patterns and compensation framework.

Blaenau Gwent Bridgend Bristol Caerphilly Cardiff Carmarthenshire
What to do in a power cutStep-by-step guide and compensation rules. National live map & reportReport a cut and browse every county. All of EnglandEvery county and DNO across England. National Grid Electricity Distribution network guideCoverage, contacts and live map.