105
Free national fault line
Free, 24/7
National Grid Electricity Distribution
Your DNO
serves Derbyshire
13+
towns covered
incl. Derby, Chesterfield, Buxton
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Derbyshire
The map shows incidents reported by users in real time, centred on Derbyshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a National Grid Electricity Distribution job.
Peak District uplands in the north and west, the Derwent valley running south to Derby, and the Erewash valley industrial corridor. Snow and freezing fog on the Buxton-Glossop axis (one of the highest A-road points in England) regularly takes overhead lines out from December to March.
Live Power Outages in the UK
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Report a power cut in Derbyshire
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Derbyshire know what's going on.
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Power cuts by town in Derbyshire
Pick your town for local outage reports, the live map and your network operator's fault line.
Why the power goes out in Derbyshire
Derbyshire spans the industrial city of Derby in the south through the Peak District National Park up to Glossop's gritstone moors. NGED's East Midlands licence area runs the entire county. Peak District uplands in the north and west, the Derwent valley running south to Derby, and the Erewash valley industrial corridor.
Weather and terrain. Snow and freezing fog on the Buxton-Glossop axis (one of the highest A-road points in England) regularly takes overhead lines out from December to March.
How the network is run. NGED's depot at Castle Donington serves the south; Buxton and Chesterfield handle the uplands. Single-feeder villages in the Peak District (Edale, Castleton, Hathersage) can wait 6 to 12 hours for restoration in storm conditions.
A local quirk worth knowing. Toyota's Burnaston plant near Derby has its own dedicated grid connection — when the local network falters, the factory stays on, but the neighbouring villages of Findern and Etwall feel it instantly.
What to do when the power goes out at home in Derbyshire
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a National Grid Electricity Distribution network fault: call 105.
Dial 105 or 0800 6783 105
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from National Grid Electricity Distribution under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Derbyshire
Always to your Distribution Network Operator, not your supplier. In Derbyshire that is National Grid Electricity Distribution. Dial 105 (Free national fault line) — free, 24/7 — or call National Grid Electricity Distribution directly on 0800 6783 105.
Snow and freezing fog on the Buxton-Glossop axis (one of the highest A-road points in England) regularly takes overhead lines out from December to March. NGED's depot at Castle Donington serves the south; Buxton and Chesterfield handle the uplands. Single-feeder villages in the Peak District (Edale, Castleton, Hathersage) can wait 6 to 12 hours for restoration in storm conditions.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Derbyshire receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from National Grid Electricity Distribution within 10 working days — claim within 30 days if it doesn't arrive.
National Grid Electricity Distribution announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Derbyshire — useful if your storm or fault crosses council boundaries.
South Yorkshire
Northern Powergrid
Staffordshire
National Grid Electricity Distribution
West Yorkshire
Northern Powergrid
Leicestershire
National Grid Electricity Distribution
Nottinghamshire
National Grid Electricity Distribution
West Midlands
National Grid Electricity Distribution
Greater Manchester
Electricity North West
Warwickshire
National Grid Electricity Distribution
Other counties served by National Grid Electricity Distribution
Same operator, same emergency number, similar restoration patterns and compensation framework.