105

Free national fault line

Free, 24/7

National Grid Electricity Distribution

Your DNO

serves Leicestershire

10+

towns covered

incl. Leicester, Loughborough, Hinckley

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for Leicestershire

The map shows incidents reported by users in real time, centred on Leicestershire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a National Grid Electricity Distribution job.

Charnwood Forest granite hills in the north, the broad Soar valley running south through Leicester, and rolling Wolds farmland to the east. Convective summer storms regularly hit Leicester and Loughborough; freezing rain on the M1 corridor causes localised network damage every January.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in Leicestershire

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Leicestershire know what's going on.

Thank you. Your report has been submitted and will help others in Leicestershire.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in Leicestershire

Pick your town for local outage reports, the live map and your network operator's fault line.

Why the power goes out in Leicestershire

Leicestershire spans the Charnwood Forest hills, Leicester city and the gentle agricultural Wolds. NGED's East Midlands licence covers the entire county. Charnwood Forest granite hills in the north, the broad Soar valley running south through Leicester, and rolling Wolds farmland to the east.

Weather and terrain. Convective summer storms regularly hit Leicester and Loughborough; freezing rain on the M1 corridor causes localised network damage every January.

How the network is run. NGED's Leicester and Coalville depots cover the county. Heavy industrial demand around Loughborough (Brush Electrical Machines, Aero engines) drives major feeder reinforcement.

A local quirk worth knowing. Leicester city's textile-mill conversions (now apartments) sit on Victorian feeder cables — many of these are still copper-paper insulated and being progressively replaced.

Leicestershire is served by National Grid Electricity Distribution. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in Leicestershire

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a National Grid Electricity Distribution network fault: call 105.

2

Dial 105 or 0800 6783 105

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from National Grid Electricity Distribution under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in Leicestershire

Always to your Distribution Network Operator, not your supplier. In Leicestershire that is National Grid Electricity Distribution. Dial 105 (Free national fault line) — free, 24/7 — or call National Grid Electricity Distribution directly on 0800 6783 105.

Convective summer storms regularly hit Leicester and Loughborough; freezing rain on the M1 corridor causes localised network damage every January. NGED's Leicester and Coalville depots cover the county. Heavy industrial demand around Loughborough (Brush Electrical Machines, Aero engines) drives major feeder reinforcement.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Leicestershire receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from National Grid Electricity Distribution within 10 working days — claim within 30 days if it doesn't arrive.

National Grid Electricity Distribution announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).