03457 643 643
NIE Networks fault line
Free, 24/7
NIE Networks
Your DNO
serves Mid and East Antrim
3+
towns covered
incl. Ballymena, Larne, Carrickfergus
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Mid and East Antrim
The map shows incidents reported by users in real time, centred on Mid and East Antrim. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a NIE Networks job.
Antrim coast running north from Carrickfergus to Glenarm, with the Antrim Hills rising in the west. Irish Sea storms hit the coast at Larne and Whitehead; the inland Ballymena area is more sheltered.
Live Power Outages in the UK
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Report a power cut in Mid and East Antrim
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Mid and East Antrim know what's going on.
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Power cuts by town in Mid and East Antrim
Pick your town for local outage reports, the live map and your network operator's fault line.
Why the power goes out in Mid and East Antrim
Mid and East Antrim covers the coast from Carrickfergus to Larne and inland to Ballymena. NIE Networks runs the entire network. Antrim coast running north from Carrickfergus to Glenarm, with the Antrim Hills rising in the west.
Weather and terrain. Irish Sea storms hit the coast at Larne and Whitehead; the inland Ballymena area is more sheltered.
How the network is run. NIE Networks operates from Ballymena and Larne depots. The Kilroot power station near Carrickfergus has been a major Northern Ireland generation site for decades.
A local quirk worth knowing. Larne Port and the P&O ferry operations have dedicated supplies — ferry departures stay on schedule through almost all weather.
What to do when the power goes out at home in Mid and East Antrim
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a NIE Networks network fault: call 03457 643 643.
Dial 03457 643 643
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from NIE Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Mid and East Antrim
Always to your Distribution Network Operator, not your supplier. In Mid and East Antrim that is NIE Networks. Dial 03457 643 643 (NIE Networks fault line) — free, 24/7.
Irish Sea storms hit the coast at Larne and Whitehead; the inland Ballymena area is more sheltered. NIE Networks operates from Ballymena and Larne depots. The Kilroot power station near Carrickfergus has been a major Northern Ireland generation site for decades.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Mid and East Antrim receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from NIE Networks within 10 working days — claim within 30 days if it doesn't arrive.
NIE Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Mid and East Antrim — useful if your storm or fault crosses council boundaries.
Antrim and Newtownabbey
NIE Networks
Belfast
NIE Networks
Lisburn and Castlereagh
NIE Networks
Causeway Coast and Glens
NIE Networks
Ards and North Down
NIE Networks
Armagh City, Banbridge and Craigavon
NIE Networks
Newry, Mourne and Down
NIE Networks
Mid Ulster
NIE Networks
Other counties served by NIE Networks
Same operator, same emergency number, similar restoration patterns and compensation framework.