03457 643 643

NIE Networks fault line

Free, 24/7

NIE Networks

Your DNO

serves Mid Ulster

3+

towns covered

incl. Cookstown, Dungannon, Magherafelt

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for Mid Ulster

The map shows incidents reported by users in real time, centred on Mid Ulster. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a NIE Networks job.

Sperrin Mountains in the north, Lough Neagh in the east, and rolling drumlin country in the middle. Sperrin storms bring overhead-line damage at Draperstown and Pomeroy; Lough Neagh shore is sheltered.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in Mid Ulster

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Mid Ulster know what's going on.

Thank you. Your report has been submitted and will help others in Mid Ulster.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in Mid Ulster

Pick your town for local outage reports, the live map and your network operator's fault line.

Why the power goes out in Mid Ulster

Mid Ulster is a largely rural council in central Northern Ireland, covering the Sperrin southern flank and Lough Neagh's western shore. NIE Networks runs the entire network. Sperrin Mountains in the north, Lough Neagh in the east, and rolling drumlin country in the middle.

Weather and terrain. Sperrin storms bring overhead-line damage at Draperstown and Pomeroy; Lough Neagh shore is sheltered.

How the network is run. NIE Networks operates from a Cookstown depot. The Lough Neagh fishing communities have been progressively re-cabled to handle storm-driven lough flooding.

A local quirk worth knowing. Coalisland's industrial heritage (former mining and rope-making) has left a legacy of underground cabling that occasionally still produces localised faults during heavy rain.

Mid Ulster is served by NIE Networks. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 03457 643 643. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in Mid Ulster

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a NIE Networks network fault: call 03457 643 643.

2

Dial 03457 643 643

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from NIE Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in Mid Ulster

Always to your Distribution Network Operator, not your supplier. In Mid Ulster that is NIE Networks. Dial 03457 643 643 (NIE Networks fault line) — free, 24/7.

Sperrin storms bring overhead-line damage at Draperstown and Pomeroy; Lough Neagh shore is sheltered. NIE Networks operates from a Cookstown depot. The Lough Neagh fishing communities have been progressively re-cabled to handle storm-driven lough flooding.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Mid Ulster receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from NIE Networks within 10 working days — claim within 30 days if it doesn't arrive.

NIE Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).