105
Free national fault line
Free, 24/7
SSEN
Your DNO
serves Moray
3+
towns covered
incl. Elgin, Forres, Buckie
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Moray
The map shows incidents reported by users in real time, centred on Moray. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SSEN job.
Cairngorm foothills in the south, the broad Spey valley running north, and the Moray Firth coast. North Sea haar and Cairngorm snow are the dominant weather risks; Storm Babet (2023) caused major Spey flooding around Aberlour and Rothes.
Live Power Outages in the UK
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Report a power cut in Moray
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Moray know what's going on.
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Why the power goes out in Moray
Moray spans the Cairngorms northern edge across to the Moray Firth coast, taking in whisky country and the RAF Lossiemouth base. SSEN's North licence covers the entire council. Cairngorm foothills in the south, the broad Spey valley running north, and the Moray Firth coast.
Weather and terrain. North Sea haar and Cairngorm snow are the dominant weather risks; Storm Babet (2023) caused major Spey flooding around Aberlour and Rothes.
How the network is run. SSEN depots at Elgin and Buckie dispatch engineers. The whisky distillery cluster around Speyside has unusually heavy industrial supply.
A local quirk worth knowing. RAF Lossiemouth's runway lighting and operations are on a dedicated protected supply — Moray domestic outages do not affect Typhoon flight operations.
What to do when the power goes out at home in Moray
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SSEN network fault: call 105.
Dial 105 or 0800 300 999
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from SSEN under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Moray
Always to your Distribution Network Operator, not your supplier. In Moray that is SSEN. Dial 105 (Free national fault line) — free, 24/7 — or call SSEN directly on 0800 300 999.
North Sea haar and Cairngorm snow are the dominant weather risks; Storm Babet (2023) caused major Spey flooding around Aberlour and Rothes. SSEN depots at Elgin and Buckie dispatch engineers. The whisky distillery cluster around Speyside has unusually heavy industrial supply.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Moray receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from SSEN within 10 working days — claim within 30 days if it doesn't arrive.
SSEN announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Moray — useful if your storm or fault crosses council boundaries.
Aberdeenshire
SSEN
Angus
SSEN
Dundee City
SSEN
Perth and Kinross
SSEN
Highland
SSEN
Aberdeen City
SSEN
Fife
SP Energy Networks
Orkney Islands
SSEN
Other counties served by SSEN
Same operator, same emergency number, similar restoration patterns and compensation framework.