03457 643 643
NIE Networks fault line
Free, 24/7
NIE Networks
Your DNO
serves Newry, Mourne and Down
2+
towns covered
incl. Newry, Downpatrick, Newcastle
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Newry, Mourne and Down
The map shows incidents reported by users in real time, centred on Newry, Mourne and Down. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a NIE Networks job.
Mourne Mountains in the south, Carlingford and Strangford Loughs on the coast, and the rolling drumlins of County Down in the north. Irish Sea storms hit the Mourne coast at Kilkeel and Newcastle directly; the Mourne Mountains see the heaviest snowfall in Northern Ireland.
Live Power Outages in the UK
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Report a power cut in Newry, Mourne and Down
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Newry, Mourne and Down know what's going on.
Thank you. Your report has been submitted and will help others in Newry, Mourne and Down.
Reports are anonymous. We use your address to place the marker on the map and never display your personal details.
Power cuts by town in Newry, Mourne and Down
Pick your town for local outage reports, the live map and your network operator's fault line.
Why the power goes out in Newry, Mourne and Down
Newry, Mourne and Down covers the south of Northern Ireland, including the Mourne Mountains, the Carlingford Lough coast and the Lecale peninsula. NIE Networks runs the entire network. Mourne Mountains in the south, Carlingford and Strangford Loughs on the coast, and the rolling drumlins of County Down in the north.
Weather and terrain. Irish Sea storms hit the Mourne coast at Kilkeel and Newcastle directly; the Mourne Mountains see the heaviest snowfall in Northern Ireland.
How the network is run. NIE Networks operates from Newry and Downpatrick depots. Many Mourne villages (Annalong, Rostrevor, Hilltown) sit on long single-feeder spurs.
A local quirk worth knowing. The Mourne Mountains' Silent Valley reservoir feeds Belfast's water supply via dedicated pumping infrastructure with backup generators — Mourne outages do not affect the water network.
What to do when the power goes out at home in Newry, Mourne and Down
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a NIE Networks network fault: call 03457 643 643.
Dial 03457 643 643
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from NIE Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Newry, Mourne and Down
Always to your Distribution Network Operator, not your supplier. In Newry, Mourne and Down that is NIE Networks. Dial 03457 643 643 (NIE Networks fault line) — free, 24/7.
Irish Sea storms hit the Mourne coast at Kilkeel and Newcastle directly; the Mourne Mountains see the heaviest snowfall in Northern Ireland. NIE Networks operates from Newry and Downpatrick depots. Many Mourne villages (Annalong, Rostrevor, Hilltown) sit on long single-feeder spurs.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Newry, Mourne and Down receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from NIE Networks within 10 working days — claim within 30 days if it doesn't arrive.
NIE Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Newry, Mourne and Down — useful if your storm or fault crosses council boundaries.
Armagh City, Banbridge and Craigavon
NIE Networks
Lisburn and Castlereagh
NIE Networks
Antrim and Newtownabbey
NIE Networks
Belfast
NIE Networks
Mid Ulster
NIE Networks
Mid and East Antrim
NIE Networks
Ards and North Down
NIE Networks
Causeway Coast and Glens
NIE Networks
Other counties served by NIE Networks
Same operator, same emergency number, similar restoration patterns and compensation framework.