105

Free national fault line

Free, 24/7

SP Energy Networks

Your DNO

serves North Ayrshire

3+

towns covered

incl. Irvine, Kilwinning, Largs

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for North Ayrshire

The map shows incidents reported by users in real time, centred on North Ayrshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SP Energy Networks job.

Firth of Clyde coastal strip, the Garnock valley running inland, and the islands of Arran and Cumbrae across the firth. Atlantic storms hit the West Coast and Arran first — Arran is one of the most outage-prone islands in the SP Energy Networks area.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in North Ayrshire

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in North Ayrshire know what's going on.

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Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in North Ayrshire

Pick your town for local outage reports, the live map and your network operator's fault line.

Why the power goes out in North Ayrshire

North Ayrshire covers the Firth of Clyde mainland from Largs south to Irvine, plus the islands of Arran and Cumbrae. SP Energy Networks covers the entire council. Firth of Clyde coastal strip, the Garnock valley running inland, and the islands of Arran and Cumbrae across the firth.

Weather and terrain. Atlantic storms hit the West Coast and Arran first — Arran is one of the most outage-prone islands in the SP Energy Networks area.

How the network is run. SP Energy Networks depots at Irvine and Saltcoats dispatch engineers. Arran is fed by sub-sea cable from Hunterston B (now decommissioned) and has its own island spine.

A local quirk worth knowing. Arran's sub-sea cable carries the entire island's load — a fault here means the island runs on standby diesel generators at Brodick for the duration of repairs.

North Ayrshire is served by SP Energy Networks. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in North Ayrshire

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SP Energy Networks network fault: call 105.

2

Dial 105 or 0800 092 9290

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from SP Energy Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in North Ayrshire

Always to your Distribution Network Operator, not your supplier. In North Ayrshire that is SP Energy Networks. Dial 105 (Free national fault line) — free, 24/7 — or call SP Energy Networks directly on 0800 092 9290.

Atlantic storms hit the West Coast and Arran first — Arran is one of the most outage-prone islands in the SP Energy Networks area. SP Energy Networks depots at Irvine and Saltcoats dispatch engineers. Arran is fed by sub-sea cable from Hunterston B (now decommissioned) and has its own island spine.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in North Ayrshire receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from SP Energy Networks within 10 working days — claim within 30 days if it doesn't arrive.

SP Energy Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).