105

Free national fault line

Free, 24/7

Northern Powergrid

Your DNO

serves North Yorkshire

19+

towns covered

incl. York, Harrogate, Scarborough

£95 to £390

Ofgem compensation

for a long unplanned cut

Live outage map for North Yorkshire

The map shows incidents reported by users in real time, centred on North Yorkshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a Northern Powergrid job.

Yorkshire Dales limestone country in the west, North York Moors heather in the east, and the broad Vale of York in the middle. Snow on the Pennines and the Moors causes the most cuts; coastal storms hit Whitby and Scarborough; freezing fog in the Vale of York ices up overhead networks.

Live Power Outages in the UK

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Source: user reports · Selectra

Reports across North Yorkshire

Logged by residents of the county in the last 24 hours.

Pickering

Cut now resolved affecting the town, 3 resident reports.

Started 19 Jul, 01:07 ~0.4 km across
2 months ago

Report a power cut in North Yorkshire

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in North Yorkshire know what's going on.

Thank you. Your report has been submitted and will help others in North Yorkshire.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in North Yorkshire

Pick your town for local outage reports, the live map and your network operator's fault line.

Your village is not on the list? North Yorkshire has far more settlements than we hold pages for, and they all sit on the same Northern Powergrid network: the number to call is the same 105, and the live map above covers the whole county — zoom in on your postcode. For a street-level answer on a hamlet, enter your full postcode in the Northern Powergrid power cut map.

Why the power goes out in North Yorkshire

North Yorkshire is England's largest county by area and sits inside Northern Powergrid's Yorkshire licence, spanning the Yorkshire Dales, the North York Moors and the Vale of York. Yorkshire Dales limestone country in the west, North York Moors heather in the east, and the broad Vale of York in the middle.

Weather and terrain. Snow on the Pennines and the Moors causes the most cuts; coastal storms hit Whitby and Scarborough; freezing fog in the Vale of York ices up overhead networks.

How the network is run. NPG depots at York, Harrogate and Scarborough dispatch engineers. Many Dales villages (Hawes, Reeth, Muker) sit on long single-feeder spurs.

A local quirk worth knowing. Drax power station near Selby is the largest single generator on the UK grid — any fault on its outgoing transmission lines triggers National Grid balancing actions visible across the country.

North Yorkshire is served by Northern Powergrid. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer. For the operator's own confirmed fault data and an estimated restoration time, use the Northern Powergrid power cut map. Live fault map for the North East, Yorkshire and northern Lincolnshire; you can also log a cut online or over WhatsApp.

What to do when the power goes out at home in North Yorkshire

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a Northern Powergrid network fault: call 105.

2

Dial 105

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

Under Ofgem's Guaranteed Standards, a fault affecting fewer than 5,000 properties entitles a household to £95 once the supply has been off for more than 12 hours (24 hours for a larger fault), then £45 for each further 12 hours, capped at £390. Storms use a separate scale: £85 plus £45 every 6 hours, capped at £2,165. Keep a written log with photos — Northern Powergrid normally pays automatically.

The Selectra expert answers your questions on power cuts in North Yorkshire

Always to your Distribution Network Operator, not your supplier. In North Yorkshire that is Northern Powergrid. Dial 105 (Free national fault line) — free, 24/7.

Snow on the Pennines and the Moors causes the most cuts; coastal storms hit Whitby and Scarborough; freezing fog in the Vale of York ices up overhead networks. NPG depots at York, Harrogate and Scarborough dispatch engineers. Many Dales villages (Hawes, Reeth, Muker) sit on long single-feeder spurs.

There is no county-wide average worth quoting: a fault on an urban underground cable is often back within an hour or two, while an overhead line down in open country after a storm can take most of a day. The number that matters is the estimated time of restoration (ETR) Northern Powergrid publishes for your specific fault — ask for it when you call 105, or read it off the Northern Powergrid power cut map after entering your postcode. Planned cuts are announced in advance and normally run 2 to 8 hours.

Yes, under Ofgem's Guaranteed Standards of Performance. Where the fault affected fewer than 5,000 properties — most street-level cuts in North Yorkshire — a domestic customer gets £95 once the supply has been off for more than 12 hours, then £45 for each further 12 hours, capped at £390. Where more than 5,000 properties lost supply, that first £95 applies after 24 hours. Businesses start at £190. Four or more cuts of three hours or longer in a single year earn an extra £95. Payment from Northern Powergrid is normally automatic.

Northern Powergrid announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for compensation unless your operator failed to give adequate notice.