105

Free national fault line

Free, 24/7

Northern Powergrid

Your DNO

serves North Yorkshire

19+

towns covered

incl. York, Harrogate, Scarborough

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for North Yorkshire

The map shows incidents reported by users in real time, centred on North Yorkshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a Northern Powergrid job.

Yorkshire Dales limestone country in the west, North York Moors heather in the east, and the broad Vale of York in the middle. Snow on the Pennines and the Moors causes the most cuts; coastal storms hit Whitby and Scarborough; freezing fog in the Vale of York ices up overhead networks.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in North Yorkshire

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in North Yorkshire know what's going on.

Thank you. Your report has been submitted and will help others in North Yorkshire.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Why the power goes out in North Yorkshire

North Yorkshire is England's largest county by area and sits inside Northern Powergrid's Yorkshire licence, spanning the Yorkshire Dales, the North York Moors and the Vale of York. Yorkshire Dales limestone country in the west, North York Moors heather in the east, and the broad Vale of York in the middle.

Weather and terrain. Snow on the Pennines and the Moors causes the most cuts; coastal storms hit Whitby and Scarborough; freezing fog in the Vale of York ices up overhead networks.

How the network is run. NPG depots at York, Harrogate and Scarborough dispatch engineers. Many Dales villages (Hawes, Reeth, Muker) sit on long single-feeder spurs.

A local quirk worth knowing. Drax power station near Selby is the largest single generator on the UK grid — any fault on its outgoing transmission lines triggers National Grid balancing actions visible across the country.

North Yorkshire is served by Northern Powergrid. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in North Yorkshire

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a Northern Powergrid network fault: call 105.

2

Dial 105 or 0800 668 877

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from Northern Powergrid under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in North Yorkshire

Always to your Distribution Network Operator, not your supplier. In North Yorkshire that is Northern Powergrid. Dial 105 (Free national fault line) — free, 24/7 — or call Northern Powergrid directly on 0800 668 877.

Snow on the Pennines and the Moors causes the most cuts; coastal storms hit Whitby and Scarborough; freezing fog in the Vale of York ices up overhead networks. NPG depots at York, Harrogate and Scarborough dispatch engineers. Many Dales villages (Hawes, Reeth, Muker) sit on long single-feeder spurs.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in North Yorkshire receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from Northern Powergrid within 10 working days — claim within 30 days if it doesn't arrive.

Northern Powergrid announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).