105
Free national fault line
Free, 24/7
SP Energy Networks
Your DNO
serves Scottish Borders
5+
towns covered
incl. Galashiels, Hawick, Peebles
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Scottish Borders
The map shows incidents reported by users in real time, centred on Scottish Borders. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SP Energy Networks job.
Cheviot foothills along the English border, the broad Tweed valley running east, and the Lammermuir Hills in the north. Atlantic storms hit the Tweedsmuir Hills first; North Sea easterlies ice up overhead lines at Eyemouth and Coldingham.
Live Power Outages in the UK
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Report a power cut in Scottish Borders
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Scottish Borders know what's going on.
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Reports are anonymous. We use your address to place the marker on the map and never display your personal details.
Power cuts by town in Scottish Borders
Pick your town for local outage reports, the live map and your network operator's fault line.
Why the power goes out in Scottish Borders
The Scottish Borders council covers the rolling Tweed valley from Peebles east to Eyemouth on the North Sea coast. SP Energy Networks covers the entire region. Cheviot foothills along the English border, the broad Tweed valley running east, and the Lammermuir Hills in the north.
Weather and terrain. Atlantic storms hit the Tweedsmuir Hills first; North Sea easterlies ice up overhead lines at Eyemouth and Coldingham.
How the network is run. SP Energy Networks depots at Galashiels, Hawick and Peebles dispatch engineers. Many Border villages sit on long single-feeder spurs.
A local quirk worth knowing. The Borders Railway terminus at Tweedbank has dedicated traction supply — passenger services here are decoupled from local domestic outages.
What to do when the power goes out at home in Scottish Borders
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SP Energy Networks network fault: call 105.
Dial 105 or 0800 092 9290
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from SP Energy Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Scottish Borders
Always to your Distribution Network Operator, not your supplier. In Scottish Borders that is SP Energy Networks. Dial 105 (Free national fault line) — free, 24/7 — or call SP Energy Networks directly on 0800 092 9290.
Atlantic storms hit the Tweedsmuir Hills first; North Sea easterlies ice up overhead lines at Eyemouth and Coldingham. SP Energy Networks depots at Galashiels, Hawick and Peebles dispatch engineers. Many Border villages sit on long single-feeder spurs.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Scottish Borders receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from SP Energy Networks within 10 working days — claim within 30 days if it doesn't arrive.
SP Energy Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Scottish Borders — useful if your storm or fault crosses council boundaries.
Midlothian
SP Energy Networks
East Lothian
SP Energy Networks
City of Edinburgh
SP Energy Networks
Fife
SP Energy Networks
West Lothian
SP Energy Networks
Dundee City
SSEN
Dumfries and Galloway
SP Energy Networks
Falkirk
SP Energy Networks
Other counties served by SP Energy Networks
Same operator, same emergency number, similar restoration patterns and compensation framework.