105
Free national fault line
Free, 24/7
National Grid Electricity Distribution
Your DNO
serves Shropshire
8+
towns covered
incl. Shrewsbury, Telford, Oswestry
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Shropshire
The map shows incidents reported by users in real time, centred on Shropshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a National Grid Electricity Distribution job.
Long Mynd and Stiperstones uplands in the south, the Severn valley running through Shrewsbury, and the Wrekin standing prominent east of Telford. Severn flooding routinely submerges substations at Coton Hill (Shrewsbury) and Ironbridge; Welsh-border storms bring down overhead lines around Bishops Castle and Clun.
Live Power Outages in the UK
Unable to load outage data. Please try again later.
Report a power cut in Shropshire
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Shropshire know what's going on.
Thank you. Your report has been submitted and will help others in Shropshire.
Reports are anonymous. We use your address to place the marker on the map and never display your personal details.
Power cuts by town in Shropshire
Pick your town for local outage reports, the live map and your network operator's fault line.
Why the power goes out in Shropshire
Shropshire spans the Welsh border country from Whitchurch and Oswestry down to Ludlow on the Herefordshire border. NGED's Midlands licence covers the county. Long Mynd and Stiperstones uplands in the south, the Severn valley running through Shrewsbury, and the Wrekin standing prominent east of Telford.
Weather and terrain. Severn flooding routinely submerges substations at Coton Hill (Shrewsbury) and Ironbridge; Welsh-border storms bring down overhead lines around Bishops Castle and Clun.
How the network is run. NGED depots at Shrewsbury and Telford dispatch engineers. The Long Mynd's southern slopes have some of the longest single-feeder overhead lines in the West Midlands.
A local quirk worth knowing. Ironbridge's former power station closed in 2015 — the area's grid was rewired in 2018 with capacity for the heritage site's new mixed-use development.
What to do when the power goes out at home in Shropshire
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a National Grid Electricity Distribution network fault: call 105.
Dial 105 or 0800 6783 105
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from National Grid Electricity Distribution under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Shropshire
Always to your Distribution Network Operator, not your supplier. In Shropshire that is National Grid Electricity Distribution. Dial 105 (Free national fault line) — free, 24/7 — or call National Grid Electricity Distribution directly on 0800 6783 105.
Severn flooding routinely submerges substations at Coton Hill (Shrewsbury) and Ironbridge; Welsh-border storms bring down overhead lines around Bishops Castle and Clun. NGED depots at Shrewsbury and Telford dispatch engineers. The Long Mynd's southern slopes have some of the longest single-feeder overhead lines in the West Midlands.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Shropshire receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from National Grid Electricity Distribution within 10 working days — claim within 30 days if it doesn't arrive.
National Grid Electricity Distribution announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Shropshire — useful if your storm or fault crosses council boundaries.
Cheshire
SP Energy Networks
Herefordshire
National Grid Electricity Distribution
Staffordshire
National Grid Electricity Distribution
Merseyside
SP Energy Networks
Worcestershire
National Grid Electricity Distribution
West Midlands
National Grid Electricity Distribution
Greater Manchester
Electricity North West
Gloucestershire
National Grid Electricity Distribution
Other counties served by National Grid Electricity Distribution
Same operator, same emergency number, similar restoration patterns and compensation framework.