105
Free national fault line
Free, 24/7
SP Energy Networks
Your DNO
serves South Ayrshire
3+
towns covered
incl. Ayr, Prestwick, Troon
£95 to £390
Ofgem compensation
for a long unplanned cut
Live outage map for South Ayrshire
The map shows incidents reported by users in real time, centred on South Ayrshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SP Energy Networks job.
Long sandy coast facing the Firth of Clyde, with the Galloway uplands rising inland. Atlantic storms hit the coast directly — Storm Eunice (2022) and Storm Babet (2023) both caused multi-day outages around Ayr and Girvan.
Live Power Outages in the UK
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Reports across South Ayrshire
Logged by residents of the county in the last 24 hours.
Ayr
Cut now resolved affecting the town, 3 resident reports.
Prestwick
Cut now resolved affecting the town, 5 resident reports.
Report a power cut in South Ayrshire
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in South Ayrshire know what's going on.
Thank you. Your report has been submitted and will help others in South Ayrshire.
Reports are anonymous. We use your address to place the marker on the map and never display your personal details.
Power cuts by town in South Ayrshire
Pick your town for local outage reports, the live map and your network operator's fault line.
Your village is not on the list? South Ayrshire has far more settlements than we hold pages for, and they all sit on the same SP Energy Networks network: the number to call is the same 105, and the live map above covers the whole county — zoom in on your postcode. For a street-level answer on a hamlet, enter your full postcode in the SP Energy Networks power cut information.
Why the power goes out in South Ayrshire
South Ayrshire covers the Firth of Clyde coast from Troon south to Girvan, with Ayr as the main population centre. SP Energy Networks covers the entire council. Long sandy coast facing the Firth of Clyde, with the Galloway uplands rising inland.
Weather and terrain. Atlantic storms hit the coast directly — Storm Eunice (2022) and Storm Babet (2023) both caused multi-day outages around Ayr and Girvan.
How the network is run. SP Energy Networks depots at Ayr and Girvan dispatch engineers. Prestwick Airport has dedicated protected supply.
A local quirk worth knowing. The Royal Troon and Turnberry golf courses both have dedicated supplies for their championship infrastructure — domestic outages do not affect Open Championship hosting capability.
What to do when the power goes out at home in South Ayrshire
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SP Energy Networks network fault: call 105.
Dial 105 or 0800 092 9290
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
Under Ofgem's Guaranteed Standards, a fault affecting fewer than 5,000 properties entitles a household to £95 once the supply has been off for more than 12 hours (24 hours for a larger fault), then £45 for each further 12 hours, capped at £390. Storms use a separate scale: £85 plus £45 every 6 hours, capped at £2,165. Keep a written log with photos — SP Energy Networks normally pays automatically.
The Selectra expert answers your questions on power cuts in South Ayrshire
Always to your Distribution Network Operator, not your supplier. In South Ayrshire that is SP Energy Networks. Dial 105 (Free national fault line) — free, 24/7 — or call SP Energy Networks directly on 0800 092 9290.
Atlantic storms hit the coast directly — Storm Eunice (2022) and Storm Babet (2023) both caused multi-day outages around Ayr and Girvan. SP Energy Networks depots at Ayr and Girvan dispatch engineers. Prestwick Airport has dedicated protected supply.
There is no county-wide average worth quoting: a fault on an urban underground cable is often back within an hour or two, while an overhead line down in open country after a storm can take most of a day. The number that matters is the estimated time of restoration (ETR) SP Energy Networks publishes for your specific fault — ask for it when you call 105, or read it off the SP Energy Networks power cut information after entering your postcode. Planned cuts are announced in advance and normally run 2 to 8 hours.
Yes, under Ofgem's Guaranteed Standards of Performance. Where the fault affected fewer than 5,000 properties — most street-level cuts in South Ayrshire — a domestic customer gets £95 once the supply has been off for more than 12 hours, then £45 for each further 12 hours, capped at £390. Where more than 5,000 properties lost supply, that first £95 applies after 24 hours. Businesses start at £190. Four or more cuts of three hours or longer in a single year earn an extra £95. Payment from SP Energy Networks is normally automatic.
SP Energy Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for compensation unless your operator failed to give adequate notice.
Power cuts in nearby areas
Other counties close to South Ayrshire — useful if your storm or fault crosses council boundaries.
North Ayrshire
SP Energy Networks
East Ayrshire
SP Energy Networks
Renfrewshire
SP Energy Networks
East Renfrewshire
SP Energy Networks
Inverclyde
SP Energy Networks
West Dunbartonshire
SP Energy Networks
Glasgow City
SP Energy Networks
East Dunbartonshire
SP Energy Networks
Other counties served by SP Energy Networks
Same operator, same emergency number, similar restoration patterns and compensation framework.