105

Free national fault line

Free, 24/7

SP Energy Networks

Your DNO

serves South Ayrshire

3+

towns covered

incl. Ayr, Prestwick, Troon

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for South Ayrshire

The map shows incidents reported by users in real time, centred on South Ayrshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SP Energy Networks job.

Long sandy coast facing the Firth of Clyde, with the Galloway uplands rising inland. Atlantic storms hit the coast directly — Storm Eunice (2022) and Storm Babet (2023) both caused multi-day outages around Ayr and Girvan.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in South Ayrshire

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in South Ayrshire know what's going on.

Thank you. Your report has been submitted and will help others in South Ayrshire.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in South Ayrshire

Pick your town for local outage reports, the live map and your network operator's fault line.

Why the power goes out in South Ayrshire

South Ayrshire covers the Firth of Clyde coast from Troon south to Girvan, with Ayr as the main population centre. SP Energy Networks covers the entire council. Long sandy coast facing the Firth of Clyde, with the Galloway uplands rising inland.

Weather and terrain. Atlantic storms hit the coast directly — Storm Eunice (2022) and Storm Babet (2023) both caused multi-day outages around Ayr and Girvan.

How the network is run. SP Energy Networks depots at Ayr and Girvan dispatch engineers. Prestwick Airport has dedicated protected supply.

A local quirk worth knowing. The Royal Troon and Turnberry golf courses both have dedicated supplies for their championship infrastructure — domestic outages do not affect Open Championship hosting capability.

South Ayrshire is served by SP Energy Networks. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in South Ayrshire

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SP Energy Networks network fault: call 105.

2

Dial 105 or 0800 092 9290

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from SP Energy Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in South Ayrshire

Always to your Distribution Network Operator, not your supplier. In South Ayrshire that is SP Energy Networks. Dial 105 (Free national fault line) — free, 24/7 — or call SP Energy Networks directly on 0800 092 9290.

Atlantic storms hit the coast directly — Storm Eunice (2022) and Storm Babet (2023) both caused multi-day outages around Ayr and Girvan. SP Energy Networks depots at Ayr and Girvan dispatch engineers. Prestwick Airport has dedicated protected supply.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in South Ayrshire receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from SP Energy Networks within 10 working days — claim within 30 days if it doesn't arrive.

SP Energy Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).