105

Free national fault line

Free, 24/7

Northern Powergrid

Your DNO

serves South Yorkshire

8+

towns covered

incl. Sheffield, Rotherham, Doncaster

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for South Yorkshire

The map shows incidents reported by users in real time, centred on South Yorkshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a Northern Powergrid job.

Peak District foothills on the west (Sheffield's Hallam moors), the Don valley running east, and the flat Doncaster Carrs in the east. Snow on the Pennine edge brings overhead lines down around Stocksbridge and Penistone; Don and Sheaf flooding in Sheffield (most recently November 2019) compromises substations along the river corridors.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in South Yorkshire

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in South Yorkshire know what's going on.

Thank you. Your report has been submitted and will help others in South Yorkshire.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in South Yorkshire

Pick your town for local outage reports, the live map and your network operator's fault line.

Why the power goes out in South Yorkshire

South Yorkshire is the southern half of Northern Powergrid's Yorkshire licence, with the four metropolitan boroughs of Sheffield, Rotherham, Doncaster and Barnsley. Peak District foothills on the west (Sheffield's Hallam moors), the Don valley running east, and the flat Doncaster Carrs in the east.

Weather and terrain. Snow on the Pennine edge brings overhead lines down around Stocksbridge and Penistone; Don and Sheaf flooding in Sheffield (most recently November 2019) compromises substations along the river corridors.

How the network is run. NPG depots at Sheffield, Rotherham and Doncaster dispatch engineers. Sheffield's steel industry has progressively reduced grid demand, freeing capacity for residential reinforcement.

A local quirk worth knowing. Sheffield's Don valley was famously inundated in 2019 — Forge Dam and Meadowhall area substations were rebuilt at higher ground levels in the subsequent two years.

South Yorkshire is served by Northern Powergrid. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in South Yorkshire

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a Northern Powergrid network fault: call 105.

2

Dial 105 or 0800 668 877

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from Northern Powergrid under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in South Yorkshire

Always to your Distribution Network Operator, not your supplier. In South Yorkshire that is Northern Powergrid. Dial 105 (Free national fault line) — free, 24/7 — or call Northern Powergrid directly on 0800 668 877.

Snow on the Pennine edge brings overhead lines down around Stocksbridge and Penistone; Don and Sheaf flooding in Sheffield (most recently November 2019) compromises substations along the river corridors. NPG depots at Sheffield, Rotherham and Doncaster dispatch engineers. Sheffield's steel industry has progressively reduced grid demand, freeing capacity for residential reinforcement.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in South Yorkshire receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from Northern Powergrid within 10 working days — claim within 30 days if it doesn't arrive.

Northern Powergrid announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).