105
Free national fault line
Free, 24/7
Northern Powergrid
Your DNO
serves Tyne and Wear
11+
towns covered
incl. Newcastle upon Tyne, Sunderland, Gateshead
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Tyne and Wear
The map shows incidents reported by users in real time, centred on Tyne and Wear. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a Northern Powergrid job.
Tyne and Wear estuaries flowing east to the North Sea, with built-up conurbation hugging both river corridors. North Sea easterlies bring snow and freezing rain to the coastal strip; the Tyne and Wear corridors are largely sheltered from west-coast storms.
Live Power Outages in the UK
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Report a power cut in Tyne and Wear
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Tyne and Wear know what's going on.
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Reports are anonymous. We use your address to place the marker on the map and never display your personal details.
Power cuts by town in Tyne and Wear
Pick your town for local outage reports, the live map and your network operator's fault line.
Why the power goes out in Tyne and Wear
Tyne and Wear is Northern Powergrid's most densely populated area, covering Newcastle, Sunderland and Gateshead — the heart of the Northeast urban network. Tyne and Wear estuaries flowing east to the North Sea, with built-up conurbation hugging both river corridors.
Weather and terrain. North Sea easterlies bring snow and freezing rain to the coastal strip; the Tyne and Wear corridors are largely sheltered from west-coast storms.
How the network is run. NPG's main depots at Westmoor (Newcastle) and Washington dispatch engineers. Heavy underground cable networks in city centres mean third-party strikes from utility roadworks are the dominant fault cause.
A local quirk worth knowing. The Tyne and Wear Metro's tunnel sections have their own dedicated traction supply — a domestic outage almost never affects Metro running.
What to do when the power goes out at home in Tyne and Wear
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a Northern Powergrid network fault: call 105.
Dial 105 or 0800 668 877
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from Northern Powergrid under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Tyne and Wear
Always to your Distribution Network Operator, not your supplier. In Tyne and Wear that is Northern Powergrid. Dial 105 (Free national fault line) — free, 24/7 — or call Northern Powergrid directly on 0800 668 877.
North Sea easterlies bring snow and freezing rain to the coastal strip; the Tyne and Wear corridors are largely sheltered from west-coast storms. NPG's main depots at Westmoor (Newcastle) and Washington dispatch engineers. Heavy underground cable networks in city centres mean third-party strikes from utility roadworks are the dominant fault cause.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Tyne and Wear receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from Northern Powergrid within 10 working days — claim within 30 days if it doesn't arrive.
Northern Powergrid announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Tyne and Wear — useful if your storm or fault crosses council boundaries.
County Durham
Northern Powergrid
Northumberland
Northern Powergrid
North Yorkshire
Northern Powergrid
West Yorkshire
Northern Powergrid
Cumbria
Electricity North West
South Yorkshire
Northern Powergrid
Lancashire
Electricity North West
Greater Manchester
Electricity North West
Other counties served by Northern Powergrid
Same operator, same emergency number, similar restoration patterns and compensation framework.