105
Free national fault line
Free, 24/7
SP Energy Networks
Your DNO
serves West Dunbartonshire
2+
towns covered
incl. Dumbarton, Clydebank, Alexandria
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for West Dunbartonshire
The map shows incidents reported by users in real time, centred on West Dunbartonshire. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SP Energy Networks job.
Clyde estuary in the south, Loch Lomond in the north (the council includes the southern shore), and the Kilpatrick Hills in the middle. Atlantic storms come up the Firth of Clyde; west-facing slopes at Dumbarton Rock see overhead-line damage during winter gales.
Live Power Outages in the UK
Unable to load outage data. Please try again later.
Report a power cut in West Dunbartonshire
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in West Dunbartonshire know what's going on.
Thank you. Your report has been submitted and will help others in West Dunbartonshire.
Reports are anonymous. We use your address to place the marker on the map and never display your personal details.
Why the power goes out in West Dunbartonshire
West Dunbartonshire covers the Clyde corridor west of Glasgow, with Dumbarton and Clydebank as the main centres. SP Energy Networks covers the entire council. Clyde estuary in the south, Loch Lomond in the north (the council includes the southern shore), and the Kilpatrick Hills in the middle.
Weather and terrain. Atlantic storms come up the Firth of Clyde; west-facing slopes at Dumbarton Rock see overhead-line damage during winter gales.
How the network is run. SP Energy Networks operates from a Glasgow West depot. The former Clydebank shipyards site has been progressively redeveloped with new feeder reinforcement.
A local quirk worth knowing. Loch Lomond's southern shore tourism infrastructure (Balloch, Luss) has dedicated supply for hotels and watersports operators — domestic outages do not normally affect tourist sites.
What to do when the power goes out at home in West Dunbartonshire
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SP Energy Networks network fault: call 105.
Dial 105 or 0800 092 9290
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from SP Energy Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in West Dunbartonshire
Always to your Distribution Network Operator, not your supplier. In West Dunbartonshire that is SP Energy Networks. Dial 105 (Free national fault line) — free, 24/7 — or call SP Energy Networks directly on 0800 092 9290.
Atlantic storms come up the Firth of Clyde; west-facing slopes at Dumbarton Rock see overhead-line damage during winter gales. SP Energy Networks operates from a Glasgow West depot. The former Clydebank shipyards site has been progressively redeveloped with new feeder reinforcement.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in West Dunbartonshire receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from SP Energy Networks within 10 working days — claim within 30 days if it doesn't arrive.
SP Energy Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to West Dunbartonshire — useful if your storm or fault crosses council boundaries.
Renfrewshire
SP Energy Networks
Inverclyde
SP Energy Networks
East Renfrewshire
SP Energy Networks
Glasgow City
SP Energy Networks
North Ayrshire
SP Energy Networks
East Dunbartonshire
SP Energy Networks
Stirling
SP Energy Networks
South Ayrshire
SP Energy Networks
Other counties served by SP Energy Networks
Same operator, same emergency number, similar restoration patterns and compensation framework.