105

Free national fault line

Free, 24/7

SP Energy Networks

Your DNO

serves West Lothian

1+

towns covered

incl. Livingston, Bathgate, Linlithgow

£95 to £390

Ofgem compensation

for a long unplanned cut

Live outage map for West Lothian

The map shows incidents reported by users in real time, centred on West Lothian. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SP Energy Networks job.

Forth estuary plain in the north, the Pentland Hills fringe in the south, and rolling farmland in between. Sheltered from Atlantic storms; freezing fog on the M8 corridor and Forth haar in winter are the dominant weather risks.

Live Power Outages in the UK

Loading outage reports…

Unable to load outage data. Please try again later.

Source: user reports · Selectra

Reports across West Lothian

Logged by residents of the county in the last 24 hours.

No resident has logged a cut in West Lothian in the last 24 hours. Our feed only knows what people tell it, so an unreported fault is still possible. For the confirmed picture, check the SP Energy Networks power cut information with your postcode, then add your report so your neighbours can see it.

Report a power cut in West Lothian

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in West Lothian know what's going on.

Thank you. Your report has been submitted and will help others in West Lothian.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in West Lothian

Pick your town for local outage reports, the live map and your network operator's fault line.

Your village is not on the list? West Lothian has far more settlements than we hold pages for, and they all sit on the same SP Energy Networks network: the number to call is the same 105, and the live map above covers the whole county — zoom in on your postcode. For a street-level answer on a hamlet, enter your full postcode in the SP Energy Networks power cut information.

Why the power goes out in West Lothian

West Lothian sits between Edinburgh and Falkirk, with Livingston as the main centre. SP Energy Networks covers the entire council. Forth estuary plain in the north, the Pentland Hills fringe in the south, and rolling farmland in between.

Weather and terrain. Sheltered from Atlantic storms; freezing fog on the M8 corridor and Forth haar in winter are the dominant weather risks.

How the network is run. SP Energy Networks operates from a Livingston depot. Livingston New Town was planned with generous underground cabling.

A local quirk worth knowing. Livingston's silicon-glen heritage (NEC and Mitsubishi plants in the 1990s) left a legacy of unusually robust industrial feeders that now serve a thriving residential community.

West Lothian is served by SP Energy Networks. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer. For the operator's own confirmed fault data and an estimated restoration time, use the SP Energy Networks power cut information. Covers both SP licence areas: 0800 092 9290 for central and southern Scotland, 0800 001 5400 for Cheshire, Merseyside, North Wales and North Shropshire.

What to do when the power goes out at home in West Lothian

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SP Energy Networks network fault: call 105.

2

Dial 105 or 0800 092 9290

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

Under Ofgem's Guaranteed Standards, a fault affecting fewer than 5,000 properties entitles a household to £95 once the supply has been off for more than 12 hours (24 hours for a larger fault), then £45 for each further 12 hours, capped at £390. Storms use a separate scale: £85 plus £45 every 6 hours, capped at £2,165. Keep a written log with photos — SP Energy Networks normally pays automatically.

The Selectra expert answers your questions on power cuts in West Lothian

Always to your Distribution Network Operator, not your supplier. In West Lothian that is SP Energy Networks. Dial 105 (Free national fault line) — free, 24/7 — or call SP Energy Networks directly on 0800 092 9290.

Sheltered from Atlantic storms; freezing fog on the M8 corridor and Forth haar in winter are the dominant weather risks. SP Energy Networks operates from a Livingston depot. Livingston New Town was planned with generous underground cabling.

There is no county-wide average worth quoting: a fault on an urban underground cable is often back within an hour or two, while an overhead line down in open country after a storm can take most of a day. The number that matters is the estimated time of restoration (ETR) SP Energy Networks publishes for your specific fault — ask for it when you call 105, or read it off the SP Energy Networks power cut information after entering your postcode. Planned cuts are announced in advance and normally run 2 to 8 hours.

Yes, under Ofgem's Guaranteed Standards of Performance. Where the fault affected fewer than 5,000 properties — most street-level cuts in West Lothian — a domestic customer gets £95 once the supply has been off for more than 12 hours, then £45 for each further 12 hours, capped at £390. Where more than 5,000 properties lost supply, that first £95 applies after 24 hours. Businesses start at £190. Four or more cuts of three hours or longer in a single year earn an extra £95. Payment from SP Energy Networks is normally automatic.

SP Energy Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for compensation unless your operator failed to give adequate notice.