105

Free national fault line

Free, 24/7

SSEN

Your DNO

serves West Sussex

10+

towns covered

incl. Crawley, Worthing, Chichester

up to £150+

Ofgem compensation

for cuts over 24h

Live outage map for West Sussex

The map shows incidents reported by users in real time, centred on West Sussex. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SSEN job.

South Downs chalk in the south, the High Weald in the north, and the coastal plain from Worthing to Selsey. Channel storms hit Selsey and the Manhood peninsula; summer storms on the South Downs bring localised cuts at Storrington and Pulborough.

Live Power Outages in the UK

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Source: user reports · Selectra

Report a power cut in West Sussex

Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in West Sussex know what's going on.

Thank you. Your report has been submitted and will help others in West Sussex.

Reports are anonymous. We use your address to place the marker on the map and never display your personal details.

Power cuts by town in West Sussex

Pick your town for local outage reports, the live map and your network operator's fault line.

Why the power goes out in West Sussex

West Sussex sits inside SSEN's Southern licence, from Gatwick and Crawley in the north down to Chichester and Bognor on the Channel coast. South Downs chalk in the south, the High Weald in the north, and the coastal plain from Worthing to Selsey.

Weather and terrain. Channel storms hit Selsey and the Manhood peninsula; summer storms on the South Downs bring localised cuts at Storrington and Pulborough.

How the network is run. SSEN depots at Crawley, Worthing and Chichester dispatch engineers. Gatwick Airport has dedicated supply with multiple redundant intakes.

A local quirk worth knowing. Selsey peninsula sits on a long single-feeder spur — Selsey Bill outages can be lengthy because there is no easy alternative route in.

West Sussex is served by SSEN. All network faults — whoever supplies your electricity (Octopus, British Gas, EDF, OVO, E.ON Next…) — are reported on 105. Your supplier handles the bill but cannot dispatch an engineer.

What to do when the power goes out at home in West Sussex

1

Check whether neighbours are affected

Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SSEN network fault: call 105.

2

Dial 105 or 0800 072 7282

Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.

3

Unplug sensitive electronics

Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.

4

Log start and end times

A cut over 24 hours in normal weather entitles you to £75 from SSEN under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.

The Selectra expert answers your questions on power cuts in West Sussex

Always to your Distribution Network Operator, not your supplier. In West Sussex that is SSEN. Dial 105 (Free national fault line) — free, 24/7 — or call SSEN directly on 0800 072 7282.

Channel storms hit Selsey and the Manhood peninsula; summer storms on the South Downs bring localised cuts at Storrington and Pulborough. SSEN depots at Crawley, Worthing and Chichester dispatch engineers. Gatwick Airport has dedicated supply with multiple redundant intakes.

Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in West Sussex receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from SSEN within 10 working days — claim within 30 days if it doesn't arrive.

SSEN announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).