105
Free national fault line
Free, 24/7
SP Energy Networks
Your DNO
serves Wrexham
1+
towns covered
incl. Wrexham, Rhosllanerchrugog, Brymbo
up to £150+
Ofgem compensation
for cuts over 24h
Live outage map for Wrexham
The map shows incidents reported by users in real time, centred on Wrexham. Zoom in on your street to check whether a cut is your home only or a wider network fault — when neighbours are also dark, it is a SP Energy Networks job.
Dee valley running east from the town, with the Berwyn fringe in the south west. Atlantic and Irish Sea storms reach Wrexham; the inland location is more sheltered than coastal North Wales.
Live Power Outages in the UK
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Report a power cut in Wrexham
Seeing a cut the map hasn't caught yet? Add it in seconds. Your report is anonymous and appears on the live map above so neighbours in Wrexham know what's going on.
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Power cuts by town in Wrexham
Pick your town for local outage reports, the live map and your network operator's fault line.
Why the power goes out in Wrexham
Wrexham is the largest town in North Wales and the southern centre of SP Energy Networks' Manweb licence area. The county council covers the surrounding rural Maelor area too. Dee valley running east from the town, with the Berwyn fringe in the south west.
Weather and terrain. Atlantic and Irish Sea storms reach Wrexham; the inland location is more sheltered than coastal North Wales.
How the network is run. SP Manweb operates from a Wrexham depot. The Wrexham Industrial Estate (one of Europe's largest) has dedicated heavy industrial supply.
A local quirk worth knowing. The Wrexham Industrial Estate hosts dozens of major manufacturers — JCB, Kellogg's and Brakes Group all have backup supply contracts with SP Manweb for production-critical operations.
What to do when the power goes out at home in Wrexham
Check whether neighbours are affected
Look at the street lights and the houses opposite. If they're on, your fault is inside your home — check the consumer unit. If they're out too, it is a SP Energy Networks network fault: call 105.
Dial 105 or 0800 001 5400
Have your full postcode ready. Ask the operator for an estimated time of restoration (ETR) and a fault reference number — both make any later compensation claim faster.
Unplug sensitive electronics
Unplug TVs, routers, computers and consoles to protect them from a surge when supply returns. Leave one light switched on so you'll know visually when the power is back.
Log start and end times
A cut over 24 hours in normal weather entitles you to £75 from SP Energy Networks under Ofgem's Guaranteed Standards. Severe weather has higher thresholds and a £2,000 cap. Keep a written log with photos — most payments arrive automatically within 10 working days.
The Selectra expert answers your questions on power cuts in Wrexham
Always to your Distribution Network Operator, not your supplier. In Wrexham that is SP Energy Networks. Dial 105 (Free national fault line) — free, 24/7 — or call SP Energy Networks directly on 0800 001 5400.
Atlantic and Irish Sea storms reach Wrexham; the inland location is more sheltered than coastal North Wales. SP Manweb operates from a Wrexham depot. The Wrexham Industrial Estate (one of Europe's largest) has dedicated heavy industrial supply.
Yes. Under Ofgem's Guaranteed Standards of Performance, domestic customers in Wrexham receive £75 after 24 hours off in normal weather, plus £40 every additional 12 hours up to £300. Severe-weather events have higher thresholds and a £2,000 cap. Payment is normally automatic from SP Energy Networks within 10 working days — claim within 30 days if it doesn't arrive.
SP Energy Networks announces planned cuts by letter (and increasingly text or email) 2 to 8 days in advance. Most run 8am to 6pm and last 2 to 8 hours. Planned cuts do not qualify for Ofgem compensation unless your DNO failed to give adequate notice (a £40 payment applies then).
Power cuts in nearby areas
Other counties close to Wrexham — useful if your storm or fault crosses council boundaries.
Flintshire
SP Energy Networks
Denbighshire
SP Energy Networks
Powys
National Grid Electricity Distribution
Conwy
SP Energy Networks
Gwynedd
SP Energy Networks
Blaenau Gwent
National Grid Electricity Distribution
Monmouthshire
National Grid Electricity Distribution
Ceredigion
National Grid Electricity Distribution
Other counties served by SP Energy Networks
Same operator, same emergency number, similar restoration patterns and compensation framework.