Avro Energy Login: Access Your Online Account

Avro Energy’s online account system, MyAvro Account, lets customers submit meter readings, view statements and track their energy usage online. In this guide, we take you through the Avro Energy login process so you can access your account and take advantage of all the services it has to offer.

Avro Energy is ceasing to trade. Customers will continue to receive electricity and gas under Ofgem’s Supplier of Last Resort (SoLR) scheme. A bidding process will shortly be opened to reassign Avro Energy customers to another supplier.

Follow our step-by-step Avro Energy login guide and find out how to access your online account in no time.

How do I access the Avro Energy login page?

To access your online account, the first step is to find the Avro Energy login page. There are two ways in which you can do so:

1. Type "Avro Energy" into your search engine and select the result that says "Avro Energy". It should be the first option. This will take you to the Avro Energy homepage. Next, click where it says "Sign in" in the top right corner. You will then be taken to the Avro Energy login page.
2. Instead of going to the homepage, you can go directly to the login page. Simply type "Avro Energy login" into your search engine and click the result that says "My Account — Avro Energy". This will take you directly to the Avro Energy login page.

Avro Energy sign in: How do I log in to my account?

To sign in to your Avro Energy online account, you'll first need to access the Avro Energy login page using the steps laid out in the previous section. Once you've accessed this page, you will then be prompted to enter the following details:

• In the box that says "Email address", enter the email address associated with your Avro Energy account. This will be the email address you gave to Avro Energy when you originally signed up for your tariff. Then click to continue.


• In the box that says "Password", type in your password. You will have set this up when you first registered for your account.


• To finish signing in, click the green box that says "Login".

If you have entered your login details correctly, you will now have successfully logged into your MyAvro account and have access to all of its services.

If you cannot log in, it is likely because you have entered your email address or password incorrectly. Try repeating the process. Remember that passwords and email addresses are case sensitive, so make sure your capital button is on/off depending on whether you need a capital letter or not. If this does not work, you can either reset your password or contact Avro Energy.

Handy tip: Save this link in the favourites bar on your search engine and you will be able to quickly access the login page every time.

Avro Energy login not working?

Let's have a look at the two most common issues customers face when trying to log in to their Avro Energy accounts.

Forgotten your email address?

The email you use to log in to your account is the one that you gave Avro Energy when you first signed up with the supplier. If you've forgotten the email address for your Avro Energy online account, you should contact the supplier to obtain this information. Head to our Avro Energy contact guide to choose your preferred contact method.

Forgotten your password?

If you've forgotten the password for your Avro Energy account, you simply need to reset it in order to log in. Just click the "Forgotten Password" button on the Avro Energy login page after entering your email address. It should be to the right of the green login button.

After clicking the link, you will be taken to a new page that has "Forgotten Password? written in big black letters. Here, you will be asked to enter the email address associated with your account. Once you’ve done this, click the green "Send" button. Avro Energy will then send an email to your email account with instructions on how to set up a new password. Follow these instructions, and you will soon have a new password and be able to log in to your account.

The email from Avro Energy might take a few minutes to arrive. If you do not receive it within five minutes, repeat the process. If you still don’t receive an email, your best option is to contact Avro Energy.

What can you do on your MyAvro account?

So you’ve successfully logged in to your Avro Energy account. What can you do now? The online portal makes managing your energy tariff easy by allowing you to do the following:

• View your monthly statements — As Avro Energy only lets customers pay by monthly direct debit, you’re going to have quite a lot of statements. Luckily, they are kept in your online account for you to view whenever you want.


• Submit meter readings — Submitting regular meter readings will ensure that your energy bills are accurate. According to Avro Energy customer reviews, this process is simple and straightforward.


• Make extra payments — While you can’t pay your monthly bills through your online account, you can make additional payments towards your bills if you have credit in your account.


• Track your energy usage — letting you monitor how much energy you are using every month, this is a great service that can help you stay in control of how much energy you use and therefore how much you spend. It can also help you be more energy efficient.


• Manage your personal details — Rather than calling Avro Energy to make changes to the personal details on your account, such as your name or email address, you can do it yourself. When you have made the changes, make sure you click ‘change my details’ so your changes are saved.


• Top up your balance — Prepayment customers with smart meters can top up their balance via their online Avro Energy account.

Does Avro Energy have an app?

Avro Energy does not currently have a mobile app that allows its customers to manage their energy tariff while on the go. As a lot of suppliers do offer this service, Avro Energy is a bit behind on this front.

No app will not be a deal-breaker for a lot of consumers, but it is something to bear in mind if you are constantly out and about and don’t have the time to sit down at a computer to enter your meter readings, view statements, etc.

For more information on Avro Energy, check out one of our many Avro Energy guides, including one on Avro Energy tariffs and our full Avro Energy profile.