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British Gas Rewards for Loyal Customers

British Gas Rewards goodie bag with electricity bolt and British Gas logo

The British Gas Rewards scheme was first launched in early 2017 and offers British Gas customers a range of perks in return for simply being a loyal customer. What exactly are the benefits of the Rewards programme and is it worth staying with British Gas for the freebies?


What are British Gas Rewards?

British Gas Rewards is a programme that gives British Gas customers different kinds of freebies and offers. The scheme is open to customers who receive gas and/or electricity from British Gas, as well as to those who have a British Gas home services product, such as a HomeCare plan or plumbing and drains cover.

The Rewards programme replaced the old British Gas Nectar card scheme, in which customers of British Gas could earn Nectar points by linking their energy accounts to their Nectar cards.

British Gas business energy customers are not eligible to join the British Gas Rewards programme. You can only be a member of the scheme if you have your domestic energy with British Gas, or if you have a British Gas home services product.

The British Gas Rewards you can earn - or win - change on a monthly basis. You’ll receive emails from British Gas with details of what the Rewards are. You can also check your online British Gas account. Here’s an idea of what’s available:

  • Vouchers for restaurants, such as Pizza Express and Bella Italia
  • Days out at Merlin attractions, such as Alton Towers, Warwick Castle and Chessington World of Adventures
  • Free boiler service
  • 10% Waitrose discount
  • Promotional codes to get free Sky movies
  • Discounts on Hive smart products for the home
  • Entry into competitions to win holidays, or tickets for live events at London’s O2 arena
  • Wilbur cuddly toys (the British Gas penguin mascot)
  • Free energy, also known as ‘loyalty energy days’

If a reward becomes unavailable, it may be withdrawn at any time. Cash alternatives will not be given in exchange for rewards earned. If you've got a debt with British Gas that has been outstanding for more than 28 days, you may not be able to claim the available rewards.

Do you still get Nectar Points with British Gas?

The British Gas Nectar rewards scheme closed in December 2015. Via this scheme, customers were able to collect Nectar points for doing things like submitting regular meter readings, and then spend the points in Sainsbury’s supermarkets, amongst other places.

What are British Gas Loyalty Days?

A Loyalty Day is a day when your energy costs you nothing! Based on the length of time you have been a British Gas customer at your current address, you can get free gas or electricity, or both, for up to 20 days per year. Basically, it’s a payment holiday from your energy bills!

For every year you've been with British Gas in your current property (up to 10 years), you get either two days of free electricity or one free day of gas. We would recommend choosing free electricity, as this fuel tends to be more expensive than gas.

British Gas will send you an email to let you know when Loyalty Days are available. You can also check online via your British Gas Rewards account for the latest information about the scheme.

British Gas Rewards login

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Existing British Gas customers can sign up to the Rewards scheme via the ‘My Account’ online platform. This is the place to find your customer account, where you can log in at any time to see what offers are available through the Rewards programme.

Signing up to British Gas Rewards is completely free, and you don’t need to do anything in particular to earn access to the discounts, offers and free prize draws. There’s no collecting loyalty points or anything extra you need to do. Once you’re registered on British Gas Rewards, you can sit back and wait for the email notifications with information about the free stuff you have earned.

Once you're signed up, you can access the British Gas Rewards login by going to the British Gas homepage. Hover over where it says My Account in the top right corner, and then click on Rewards. You will use the same login username and password as you do with your normal British Gas online account. You can also access the British Gas Rewards login page by clicking on the button below.

British Gas Rewards: Our Verdict

scale with pros and cons

British Gas isn't the only supplier to run a loyalty programme. Some other providers, such as Bulb and Ecotricity, operate referral schemes where if you recommend a friend and they become a customer, you both receive credit directly into your energy accounts - usually around £50 per referral. Another customer incentive is to link your energy to your bank account, such as with Octopus Energy’s cashback partnership with Santander 123 bank accounts.

If you’re a diehard British Gas customer with an online account, then the British Gas Rewards programme might be worthwhile - but we’re not convinced it’s should be your main reason to switch away from another energy provider. Instead, you should focus on cheaper prices and more efficient customer service.

Contact British Gas directly to find out more about British Gas services and what they offer besides energy tariffs. If you want to read more about the potential benefits of being with the energy giant then read our British Gas reviews to find out what people really think about its customer service and prices.

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