20
Free loyalty days per year (max.)
10 yrs
Tenure needed for the cap
£0
Cost to join Rewards
28 days
Debt limit before exclusion
What are British Gas Rewards?
British Gas Rewards is a loyalty programme offering “freebies and offers” to customers who hold a gas or electricity account, or a home services product such as a HomeCare plan. Launched in early 2017, it replaced the previous Nectar card scheme and is managed directly through the British Gas My Account portal.
The scheme is reserved for domestic customers - business energy customers cannot join. The catalogue of offers changes every month, so it is worth checking the Rewards page regularly to see what has landed. If you are still shopping around, our guide to UK energy providers compares the main suppliers side by side.
Available rewards (change monthly)
- Restaurant vouchers (Pizza Express, Bella Italia)
- Theme park days out (Alton Towers, Warwick Castle, Chessington)
- Complimentary boiler service
- 10% Waitrose discount
- Free Sky movie promotional codes
- Hive smart product discounts
- Competition entries for holidays and O2 Arena tickets
- Wilbur penguin merchandise
- Free energy via “loyalty energy days”
Nectar Points status
“The British Gas Nectar rewards scheme closed in December 2015.” Before then, customers earned points for submitting meter readings that were redeemable at Sainsbury’s and other retailers. The current Rewards programme is the direct replacement and is not linked to Nectar.
What are British Gas Loyalty Days?
Loyalty Days grant customers free energy based on how long they have been with British Gas at their current address, up to a maximum of 20 days per year. For each year you have been with British Gas (capped at 10 years), you receive “either two days of free electricity or one free day of gas.”
In practice, a dual-fuel customer at the same address for a full decade can claim up to ten free days of electricity and ten free days of gas, spread across the year. The benefit is attached to your tenure at a given address, so moving home with British Gas may reset your counter - worth checking before a move.
British Gas Rewards login
Existing British Gas customers access Rewards through the My Account online platform using the same login credentials as for bills and meter readings. Registration is “completely free” and requires no special actions to earn benefits - simply being an active domestic customer qualifies you automatically.
To reach the Rewards page: visit the British Gas homepage, hover over “My Account” in the top menu, then select “Rewards” from the drop-down. If you do not yet have an account, see our dedicated guide to the British Gas login.
British Gas Rewards: our verdict
Rewards are a nice perk but should not be the deciding factor when choosing a supplier. Competitors such as Bulb and Ecotricity have offered referral schemes with approximately “£50 per referral” in account credit, which can easily outweigh a handful of restaurant vouchers over a year.
Our advice is to focus on “cheaper prices and more efficient customer service” rather than rewards alone when choosing a provider. If you want to see how British Gas stacks up on tariffs, start with our British Gas supplier review and browse the wider providers directory.
Advantages
- Free to join for all domestic customers
- Up to 20 free loyalty days of energy a year
- Regularly refreshed catalogue of vouchers and discounts
- Accessed via the existing My Account - no extra sign-up
Disadvantages
- Not available to business energy customers
- No cash alternatives
- Customers in arrears over 28 days may be excluded
- Savings are modest compared with switching to a cheaper tariff