Ceased trading · August 2019

LoCO2 Energy archive

LoCO2 Energy ceased trading on 31 August 2019. Its customers were transferred to EDF Energy under Ofgem's Supplier of Last Resort scheme. This page is kept as a historical record.

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Founded 2009

Ceased trading · 31 August 2019

LoCO2 Energy no longer supplies UK households

Acquisition cascade — LoCO2 was absorbed by Solarplicity in 2017, which itself collapsed in 2019. Former customers were routed via Toto Energy and ultimately to EDF Energy. Customers were transferred to EDF Energy under Ofgem's Supplier of Last Resort (SoLR) scheme. This page is kept as a historical record. Information presented below was accurate at the time of original publication.

Founded

2009

Years on the UK market

About

Who is LoCO2 Energy?

Registered as LoCO2 Energy Limited, LoCO2 Energy uses this legal name for Ofgem licence filings, contracts and any formal communications. The trading name customers see on bills is the shorter, more recognisable form.

LoCO2 Energy was founded in 2009. The supplier operated under a domestic-supply licence until its closure, with a track record of customer service and billing publicly documented for the years it traded.

LoCO2 Energy is part of the Solarplicity (after 2017) group, which provides shared governance, financial backing and a broader pool of expertise in trading, hedging and regulatory work.

The company is regulated by Ofgem, the UK's energy regulator, and its complaint handling falls under the Energy Ombudsman alternative dispute resolution scheme.

Timeline

LoCO2 Energy — key dates

A short timeline of the LoCO2 Energy brand — founding, milestones, regulatory events and the closure that brought it to an end.

2009
LoCO2 Energy is founded as the retail arm of TradeLink Solutions, focused on 100% renewable tariffs.
2013
LoCO2 wins Ethical Consumer Magazine's Most Ethical Tariff award.
2017
LoCO2 is acquired by Solarplicity.
2019
Solarplicity ceases trading in August 2019; its ~7,500 customers are transferred to Toto Energy.
2019
Toto Energy itself collapses in October 2019; Ofgem reassigns former LoCO2/Solarplicity customers to EDF Energy.

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Common questions

LoCO2 Energy — frequently asked questions

Acquisition cascade — LoCO2 was absorbed by Solarplicity in 2017, which itself collapsed in 2019. Former customers were routed via Toto Energy and ultimately to EDF Energy.

Existing customers were transferred to EDF Energy under Ofgem's Supplier of Last Resort (SoLR) scheme — supply was never interrupted.

Your supply has not been interrupted: under the SoLR scheme, your supply is automatically handed to the successor supplier. Log in to the successor's online portal as soon as possible to set up your account, confirm your bank details and download any final LoCO2 Energy statements while the legacy website is still online.

You are not required to pay any exit fee to leave the deemed tariff. Once your account is set up, compare current deals through Selectra to find a cheaper plan that fits your usage.

Yes. Customer credit balances on accounts at the date of cessation are protected under Ofgem's SoLR scheme. The successor supplier (EDF Energy) is required to honour your credit balance. Confirm the balance in writing within the first 30 days to avoid disputes later.

Yes — outstanding debts owed to LoCO2 Energy transfer to the administrator of the company's estate, not the SoLR. You may receive a written demand for the outstanding amount from the administrators. Verify any demand against your final LoCO2 Energy statement before paying.

You can complain about the conduct of LoCO2 Energy (mis-selling, billing errors, customer service) to the Energy Ombudsman, even after the supplier has ceased trading. For complaints about the SoLR transfer itself (delays, incorrect tariff), the route is the same — Ombudsman first, then Ofgem.