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Ovo Energy Contact Number, Email, Address & Complaints

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Sales Contact

If you're the type of person that would rather speak directly to another human instead of a computer when sorting out your energy bills, you can give Ovo Energy a call directly by using the number below. However, please bear in mind that using this method, you'll only see the cheapest offer Ovo has to offer, which probably won't be the cheapest in the entire market. To find out which is, give us a call or request a callback. To get a better idea about what Ovo Energy currently has on offer, you can visit their website or go directly to their quotation page.

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Ovo Sales Contact
Please check with your provider if you don't know how much a call will cost.
0800 408 6610 or 0117 33 6945
*Monday to Thursday: 8am-8pm; Friday: 8am-6pm; Saturday: 9am-5pm; Sunday: closed


Customer Service Contact

Any customer service query that you have can go directly to Ovo Energy by calling the number listed below. This number can be used if you are a current account holder or even if you aren't a customer at all. Alternatively you can use the contact form, email address or send them a letter to the address provided below.

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Ovo Customer Service Contact
Please check with your provider if you don't know how much a call will cost.
0843 770 5067
*Monday to Thursday: 8am-8pm; Friday: 8am-6pm; Saturday: 9am-5pm; Sunday: closed

Send a letter to:

Ovo Energy
1 Rivergate
Temple Quay
Bristol
BS1 6ED

Send an email to:

hello@ovoenergy.com


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General enquiries contact form


Complaints

If you'd like to complain to Ovo Energy, you can have your issue resolved or acknowledged by giving them a call on the relevant number below. Depending on the type of payment method you have on your account, you can call either pay monthly or pay as you go. You can also communicate this via various other methods, such as post, email and their online contact form. See information about the complaints procedure at Ovo Energy by clicking here.

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Ovo Contact Number
Please check with your provider if you don't know how much a call will cost.
0800 599 9440 for Pay Monthly or '0800 358 3532' for Pay as you Go
*Monday to Thursday: 8am-8pm; Friday: 8am-6pm; Saturday: 9am-5pm; Sunday: closed

Send a complaint letter to:

Ovo Energy
Complaints Team
1 Rivergate
Temple Quay
Bristol
BS1 6ED

Send a complaint email to:

Pay monthly: hello@ovoenergy.com
Pay as you go: PAYG@ovoenergy.com

Fill in a complaints form