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Scottish Power Warm Home Discount: Apply 2021/22

Scottish Power Warm Home Discount

The Warm Home Discount is a £140 government rebate to help low-income households with their winter electricity bills. Find out if you’re eligible for the Scottish Power Warm Home Discount scheme and apply now.

Scottish Power and the Warm Home Discount

Scottish Power’s Warm Home Discount is a government-backed programme to help households which have difficulties paying their energy bills over the winter period when people normally use a lot more energy. The scheme, which has been running since 2011, aims to reduce fuel poverty in the UK.

The amount offered through the scheme is currently £140.

Are you eligible?

Electricity bill with Scottish Power Warm Home Discount savings

Scottish Power domestic customers must fall into one of two categories according to be entitled to the Warm Home Discount: the “Core Group” and the “Broader Group”.

Core Group

You are automatically entitled to the Core Group Discount if:

  • The account is in your name or your partner’s name
  • Scottish Power was your energy supplier July of last year
  • You get the guarantee credit element of pension credit (if you get savings credit you are still eligible)

If you meet the above criteria then you don’t need to do anything to apply for the Warm Home Discount with Scottish Power. You should receive a letter confirming your eligibility from the Department of Work and Pensions (DWP) before the end of the year which will tell you what will happen next.

Broader Group

You can apply to Scottish Power for the Warm Home Discount as part of the Broader Group if:

  • Scottish Power was your supplier last July
  • The account is in your name or your partner’s name

And you or another member of your household are in receipt of one of the following benefits:

  • Income Support
  • Income-Based Jobseeker’s Allowance
  • Income Related Employment Support Allowance
  • Universal Credit and have earned under the currently stipulated amount least one of the twelve preceding assessment periods

If your circumstances match the following you may also qualify for the Scottish Power Warm Home Discount under the Broader Group:

The gross income for your household totals less than the currently stipulated amount and meet at least ONE of the criteria below:

  • A child living with you permanently is under five years old or 18 or under and in full-time education and entitled to receive free school meals
  • Receives a child tax credit or working tax credit with a disability, severe disability, disabled child, severely disabled child or family element or the universal credit equivalent
  • Receives an income-related benefit with a disabled child, disability, severe disability or enhanced disability premium or the universal credit equivalent
  • Receives a pensioner, higher pensioner or enhanced pensioner premium
  • Receives a limited capability for work and work-related activity according to regulations 39 and 40 of the universal credit regulations 2013(a)
  • Receives a disabled child element
  • Receives Disability Living Allowance (DLA), personal independence payment (pip); incapacity benefit or attendance allowance
  • Is aged 65 or older
  • Your total annual energy bill is more than 10% of your household’s annual income

The discount is only applied to your electricity bill so you must have a Scottish Power domestic electricity account to get the Broader Group rebate. This means you can't get a Broader Group Discount payment if you are only supplied with gas by Scottish Power.

Scottish Power Warm Home Discount application process 2021/22

The Scottish Power Warm Home Discount is open now.

The application process varies depending on if you qualify for the Core Group or Broader Group. Broader Group members should Contact Scottish Power to apply now.

Remember, Scottish Power grants the Warm Home Discount on a first-come, first-served basis so try to apply as soon as possible and don't leave it to the last minute.

Other Scottish Power schemesAs well as the Warm Home Discount, Scottish Power also offers other home energy schemes to help customers with their bills, including the Cold Weather Payment, Scottish Power Hardship Fund and the Winter Fuel Payment. Applying for or receiving the Warm Home Discount does not affect your right to benefit from these other forms of assistance.

Core Group

If you qualify for the Warm Home Discount through the Core Group, you should receive a letter from the Department of Work and Pensions (DWP) by December at the very latest, informing you whether you will receive the rebate automatically or have to apply for it instead.

Your letter will contain a reference number beginning with an ‘M’ or ‘U’.

1. If your reference number starts with ‘M’:

If Scottish Power was your supplier last July, it will automatically apply your discount by the end of March. If Scottish Power was not your supplier on that date, your previous supplier will send your details through to Scottish Power so that it can pass the discount amount on to you. Your rebate will automatically be added to your electricity bill or you will receive your voucher through the post in due course.

2. If your reference number starts with ‘U’:

If this is the case, there may be a problem. This means that the DWP isn’t aware which energy supplier your account is with.

In this situation you will need to give the Warm Home Discount team a call on 0345 603 9439 (Monday to Friday, 8:30am to 4:30pm). To verify your supplier, you will need to provide the DWP with your electricity account number and your Meter Point Administration Number (MPAN). Both of these numbers should be on your energy bill, but if you have any problems check out our guide on how to find your MPAN.

To verify your eligibility for the scheme, Scottish Power might share your information with the Department of Work and Pensions or ask you to provide evidence of the benefit you receive before they will grant you the discount.

How will I get the Warm Home Discount?


It doesn’t matter how you pay for your energy, whether through direct debit, prepayment or other methods, all eligible Scottish Power customers can apply for the Warm Home Discount.

However, your payment method does affect how you will receive the discount:

Prepayment customers: you’ll get a bar-coded voucher. Take it to the shop when you top up to get your rebate.

Direct debit customers: the discount will be directly applied to your account (you'll see it listed under Other Charges on your Scottish Power bill.

The Warm Home Discount should be applied to your Scottish Power account by 31 March 2022.

What happens if I switch energy suppliers?

If you qualify for the Core Group Warm Home Discount and move to a new supplier after July, Scottish Power will apply your rebate to your final account balance. If you received a letter from the DWP but your payment hasn’t arrived by April you should get in touch with Scottish Power as soon as possible.

Unfortunately, If you are in the Broader Group and change your energy supplier after you apply for the Warm Home Discount but before you receive the rebate, you may not be considered eligible for a rebate from Scottish Power any longer and you’ll need to apply to your new energy supplier for the Warm Home Discount.

With more suppliers signing up to the scheme each year, finding another supplier that offers the Warm Home Discount isn’t difficult. In most cases, you may be able to save more than £140 simply by switching energy provider and getting yourself on a cheaper tariff.

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