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SSE Contact Number, Email, Address & Customer Service

SSE contact details

Sales Contact

Prefer to speak directly to a human when dealing with your utilities? You can give SSE a call and speak to a salesperson using the number provided below. Remember, however, this won't give you a complete comparison. If you want to see how much money you can really save, give us a call or get a free callback. If you want to see more information about what SSE currently have to offer, visit their website or go directly to their quotes page.

Customer Service Contact

If you have a general enquiry or a query that is directly linked to your account, you can use the number provided below to talk to someone from the customer service department at SSE. Below you also have alternative methods of contact that could also help you out, such as live chat, postal address and email.

If you are deaf or hard of hearing, SSE have a service that allows you to contact them via your textphone. You use this by reaching out to them via the number 0800 622 839

Fill in an online email form

Send a letter to...

Customer Service
Inveralmond House
200 Dunkheld Road

Send an email to...

Click here for live web chat


If you have a complaint that you would like to have acknowledged and/or resolved by SSE, you can use any of the following methods to communicate it. You can use the number below or send your complaint online, via post or via email.

0345 071 7800
General complaints

0345 071 9853
Head of customer service team

Fill in a compaint form

Send a complaint letter to...

Head of Customer Service Team
PO Box 7506

Send a complaint email to...


DNO information

If you would like to see information about your distribution network operator, the company that is in charge of getting the electricity from plants to your home, click the link below to see. If you're not sure which company corresponds with your area, click the bottom link to find out.

SP Distribution
Scottish & Southern Energy Networks
Electricity North West
Northern Power Grid
Western Power Distribution
UK Power Networks

Who is my DNO?

Gas Distributor Information

If you'd like to see information about your gas distributor, the company that manages the pipe network, delivering gas safely to your home, click the relevant link below. If you don't know who your distributor is, click the bottom link to find out.

National Grid
Wales & West Utilities
Northern Gas Networks

Who is my gas distributor?

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