Zebra Power is an independent energy supplier based in Manchester, England. Having only started trading in 2016, it has already made quite a name for itself, having a regular spot in the cheapest tariffs on the market. It has had a name change over the past couple of years, having started its operations under the name ‘Bor Energy’.
Having only just started acquiring customers in large numbers, Zebra Power has yet to receive any considerable number of reviews. In fact, there are only 12 reviews in circulation regarding the company. However, having monitored their activity closely and received customer opinions directly, we have come up with our thoughts about the Zebra Power customer experience.
The number one feedback that Zebra Power receive is how impressed customers are with their low prices. Issue resolution has also been a major focus. Being a new company, there have been a few mistakes made in terms of registering customer usage, but this was then quickly rectified by their UK-based customer service team. It seems that these kinks in their new system have now been addressed and customer satisfaction is at an all time high.
Below you can see the available reviews and one of our own to give you an idea about how Zebra Power perform:
Overall, we can see that Zebra Power have a rather high customer satisfaction rating, and to say that they are a fairly new energy supplier, they have managed to efficiently and professionally maintain their high standards.
Tariffs & Prices
As mentioned above, Zebra Power consistently have some of the cheapest tariffs on the market across the 13 pricing areas in Great Britain. They currently have just two simple tariffs: one fixed; and one variable. Their fixed is substantially cheaper, much like with most other suppliers in the market. This is regularly updated, but usually comes up in the top 5.
Below you can see the tariff label information for Zebra Power’s ‘Zebra Fixed Rate 12 Months v12’
|Region||Elec price per kWh||Elec standing charge||Elec yearly price||Gas price per kWh||Gas standing charge||Gas yearly price||Dual Fuel Yearly|
|North East EN||12.529p||21.00p||£465.05||2.72p||21.00p||£416.65||£881.70|
|North West EN||12.665p||21.00p||£469.27||2.764p||21.00p||£422.15||£891.42|
|Yorkshire & Humber||12.380p||21.00p||£460.43||2.7p||21.00p||£414.15||£874.58|
|Merseyside & N Wales||13.667p||21.00p||£500.33||2.91p||21.00p||£440.40||£940.73|
|South East EN||12.826p||21.00p||£474.26||2.868p||21.00p||£435.15||£909.41|
|South West EN||13.742p||21.00p||£502.65||2.798p||21.00p||£426.40||£929.05|
It appears that at time of writing (Mar 18), the cheapest tariff available through a major comparison website is Green Network Energy’s ‘GNE Family 18 Month Fixed V14’, which costs an average of £884.23 in the London area. This is compared to Zebra Power’s £888, a mere £4 more expensive per year.
As of yet, it does not appear that Zebra Power offer any 100% renewable energy tariffs, or any tariffs that expressively contain renewable energy. This may change in the future as the UK Government continue to pressure energy companies to go green. But as of yet, nothing has appeared.
If you are a new or existing Zebra Power customer, you will be able to login to your online account by using the link that we have provided below. Doing so, you will be able to:
- View and pay your bills
- See usage information
- Submit your meter readings
- Change personal information about your account
If you have forgotten your password, you can reset it by clicking the ‘Forgotten your password? Click here. button on the login page.
Contact Zebra Power
If you would like to get in touch with Zebra Power, then you can contact them via the information provided below. If you would like to sign up to one of their tariffs, however, you would be better off giving us a call directly. For all account and customer service queries, you can call or write to them using the information provided below:
Zebra Power contact number
Please check with your provider if you don't know how much a call will cost.
0161 498 8100
*Monday to Friday: 9am-5pm
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Zebra Power Ltd Suite 2E Manchester International Office Centre Styal Road M22 5WB