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Mobile Phones Direct: A Complete Guide

Mobile Phones Direct Guide

Mobile Phones Direct has over 25 year experience in the business, but what can you expect from the retailer? Does Mobile Phones Direct have the best mobile deals? How do they compare with their competitors like Buymobiles or Phones 4 U? We answer these questions and more below and discuss how to shop directly with the online phone shop.


Mobile Phones Direct: Your Online Phone Shop

Mobile Phones Direct offers a large array of choice to their customers, with contracts available with all four of the UK’s leading mobile networks: EE, Vodafone, and Three. They also boast a full UK based customer service team, available 7 days per week, which seems to be pretty popular with customers. If you’re after a face to face shopping experience, then you might not find Mobile Phones Direct of your liking though, as they only have an online store.

Is it safe to shop online?It’s not always safe to shop online but Mobile Phones Direct is a reputable site and you shouldn’t experience any issues with their website. Just make sure you go to the correct domain address for their website.

Mobile Phones Direct Reviews

Customers have a lot to say about Mobile Phones Direct and as is often the case the reviews are somewhat varied. It’s worth noting however, that Mobile Phones Direct scored an overall 4 out of 5 starts on popular review site Trustpilot, which is undoubtedly a fantastic score. For context competitors Phones 4 U only scored 2.5 out of 5 stars on the site.

Where customers have something positive to say about the company, it’s usually an overwhelmingly positive response. A Mobile Phones Direct customer who left 5 stars out of 5 described the company as having “Excellent deals”, the phones being “easy to order” and the even described it as the “best place for your phone & contract”. Another happy customer, Steven Crowson, had this to say about Mobile Phones Direct:

“A very good professional service from start to finish,within 3 hours of placing my order I received information that my order had been accepted and delivered [the] next day, would recommend Mobile Phones Direct”.

On the flip side there are of course reviews left by unsatisfied customers. A 1 out of 5 star Trustpilot review describes the company as a “rip off” and another customer said that they have “poor customer service” and “long wait times” and they “didn’t help my query when I got [through] to them”.

Are you after the best possible mobile coverage?Read more about mobile network coverage in the UK, including that of the main mobile carriers in our dedicated coverage guide.

Shop Direct Online

The great benefit of the fact that you can shop online with Mobile Phones Direct is that you will receive your order very quickly, in fact they offer free next day delivery 7 days per week! Not only are your mobile needs catered for by Mobile Phones Direct, but you can also find good deals on broadband and various tech bundles. Their website is easy to use and is worth checking out if you want a good deal.

Do you want an Apple or an Android phone?The term iOS refers to the operating system that all Apple mobile phones run on. Android phones like Huawei or Samsung run on the Android operating system. The two operating systems are quite different and it’s worth keeping in mind that if you switch from one to the other it may take some getting used to.

Mobile Phones Direct Trade in Service

Mobile Phones Direct accepts your old mobile phone trade ins for money off your mobile phone contract. The money off doesn’t come all in one go, but is spread out equally across your contract, meaning that you can enjoy a lower monthly fee. Your trade in can also be applied in conjunction with an array of different offerings, meaning that you can get cashback deal and a trade in discount or get a free gift and a trade in discount.

Look Out For The Best Mobile Deals

Mobile Phones Direct has certainly had some great deals in the past, and although we can’t guarantee that they will have what you’re looking for, it’s certainly a good place to start looking. You can use the search function on their website to filter by phone brand, by mobile network or by the type of plan you want.

Looking for a new mobile phone?If you’re in need of a new mobile phone or UK SIM card then why not read through our guide to getting a UK mobile or SIM card for all you need to know.

Buymobiles and Phones 4 U

Here at Selectra we always recommend shopping around and finding the best solution for you needs. If you’re wanting to compare Mobile Phones Direct to another company, check out our article on Carphone Warehouse. If you’re after more comparison still, why not check out Buymobiles or Phones 4 U? Buymobiles is one of Mobile Phone Direct’s main competitors and offers loads of deals online and offers plans from EE, Lebara, Three, Vodafone and Voxi. Phones 4 U is another online outline to find a mobile phone or a SIM only deal. Phones 4 U offers the following neoworks; EE, Vodafone, O2, ID mobile and Three.

Looking for the best battery life phone?To learn more about smartphones and their battery life we recommend checking out our article on mobile phone battery life. It includes loads of help tips and tricks that may save you some precious phone battery somewhere along the line.

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