How to sign in to My Tesco Mobile on the web and in the app, reset your password, link your Clubcard for instant savings, switch on two-step verification and find your PUK if your SIM is locked.
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Six tasks
All sign-in URLs go through tescomobile.com only.
Best for
Bills, upgrades, plan changes on a bigger screen.
Best for
Day-to-day balance and bolt-on management.
Best for
Locked out: do not write the new password down, use a password manager.
Best for
Anyone with a Clubcard who isn’t getting Clubcard Prices yet.
Best for
Strongly recommended, your Tesco Mobile account holds direct debit and address.
Best for
When you have entered the wrong PIN three times and the SIM is locked.
FAQ
Your Tesco Mobile number (the 11-digit mobile starting 07) and your password. There is no separate username. If you have set up two-step verification, you also need access to the email or SMS that the security code is sent to.
Four common causes. (1) Typing the wrong number (it must be your Tesco Mobile, not an old number you ported in). (2) Wrong password; use Forgot password. (3) Browser cache showing a stale page; clear cache or try a private window. (4) Tesco Mobile site outage; check the Tesco Mobile help page before assuming the problem is your account.
Sign in to My Tesco Mobile → Account → Clubcard → enter your Clubcard number. Tesco verifies it against the Tesco grocery database; if it matches, Clubcard Prices apply on your next bill. Typical saving is £2-£5 a month on most SIM-only plans.
Two routes. (1) Text PAC to 65075 from your Tesco SIM, free. Tesco replies within 60 seconds with a code valid for 30 days. (2) Sign in to My Tesco Mobile → Leave Tesco Mobile menu → request a PAC online. Hand the code to your new network within 30 days and your number transfers within one working day.
No. Your Clubcard sign-in (for Tesco groceries) and your Tesco Mobile sign-in are two separate accounts in 2026. Linking your Clubcard number to Tesco Mobile (in My Account) makes the Clubcard Prices flow through, but the accounts remain distinct for security.
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