Have you just moved into a new property and you’re not sure who your energy supplier(s) are? Or maybe your energy bills just come out of your account every month but you have no idea who you’re actually sending them to? No need to worry, finding out your energy supplier is extremely easy to do, and is the first step to being able to switch. If you are unaware who your energy supplier is, there’s a large chance you haven’t switched tariff in a long time, perhaps ever. You’re in the right place; let’s get started.
I haven’t moved house, but I don’t know who my supplier is
Ok, there is a couple of ways in which you can go about finding out your gas and electricity suppliers in this situation. We’ll assume that you are the account holder of your energy accounts, meaning that the money you pay is coming out of your bank account, if not, make sure that you are able to solicit information from them regarding their account.
Nowadays most people receive their gas and electricity supply from the same provider. This is what we’d call a dual fuel tariff; however, in some cases your gas and electricity supplier may be different. The easiest way to check this is to look at your energy bills that you receive monthly; however, this only works if you haven’t opted for paperless billing, which means all of your account details and billing information will be online. So, if this is the case, you can log into your online banking account or look at your paper bank statements to see if any supplier name features. This will always appear on your monthly bank statement for the bank account you pay your energy bills with; however, sometimes the reference name for payments can be a little ambiguous and therefore won’t help you out.
Your alternative to the above is to give your Distribution Network Operator and Meter Number Helpline a call, one for electricity and one for gas.
- To find out your gas supplier, you can call the Meter Number Helpline a call on 0870 608 1524. By doing so you can also find out your MPRN.
- To find out your electricity supplier you can call your Distribution Network Operator (DNO). Your DNO varies depending on where you live in the country and can even vary within regions, especially in Greater London. The blanket coverage is below but can be seen in more detail at the bottom of the table.
|North Scotland||SSE Power Distribution||Click here||0345 026 2658|
|Central and Southern Scotland||SP Energy Networks||Click here||0330 1010 444|
|North East England||Northern Powergrid||northernpowergrid.com||0800 66 88 77|
|North West England||Electricity North West||Click here||0800 195 4141|
|Yorkshire||Northern Powergrid||northernpowergrid.com||0800 375 675|
North Wales & North Shropshire
|SP Energy Networks||Click here||0330 1010 444|
|East Midlands, West Midlands, South Wales & South West England||Western Power Distribution||Click here||0800 096 3080|
|Eastern England||UK Power Networks||Click here||0800 029 4285|
|Southern England||SSE Power Distribution||Click here||0345 026 2658|
|London||UK Power Networks||Click here||0800 029 4285|
|South East England||UK Power Networks||Click here||0800 029 4285|
|Northern Ireland||Northern Ireland Electricity||Click here||03457 643 643|
See DNOs by smaller region divisions
I am moving house and I have no idea who supplies the property
So, this is going to be a similar process to the above; however, you aren’t going to have been paying bills previous to having moved in, meaning you’re stuck with just the one option. That said, it is likely that the current energy supplier of your new property will send you a letter addressed to ‘The Occupier’ which should inform you sufficiently about your tariff and the energy company that is supplying you. If that is the case, then you can proceed straight to the switching process, which you can do by click here. If this is not the case, then you’re going to need to give your Distribution Network Operator (DNO) and the Meter Number Helpline a call.
- To find out your gas supplier, give the Meter Number Helpline a call on 0870 608 1524
- To find out your electricity supplier give your DNO a call using one of the numbers in the table above or click here.
Well, now you’ve found out who your gas and electricity suppliers are, it is time to switch. But, why would you switch your supplier right after finding out who they are? Well, chances are you’re going to be on a standard variable tariff due to the expiration of a better, fixed tariff, or just through never switching. If you want to know the benefits of switching click here, or you can get straight to it by clicking the link below to see how you can switch with Selectra.