Your Complete Guide to Utilities in Abingdon

Are you moving and want to know more about Abingdon? Our complete guide to utilities in Abingdon will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Abingdon water and sewerage. Keep reading to learn everything about utilities in Abingdon.

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About Abingdon, Oxfordshire

Abingdon OX14 has a population of 38,262 and is located in the county of Oxfordshire. Oxfordshire has a population of 687,466 people.

Who supplies my water in Abingdon?

Abingdon water services are supplied by Thames Water. Here are the main contact numbers for Thames Water:

How to reach your water provider in Abingdon

Ringing a contact number for Thames Water is one of many contact methods to discuss your Abingdon water problems.

In the table below you will find the telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Thames Water

You can also write to Thames Water, by composing a letter or sending an email. You can also submit your request on the Thames Water website.

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
[email protected]
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Water rates in Abingdon

Water bill in Abingdon

Water rates in Abingdon depend on whether your home has a water meter or not. You can easily find out whether your Abingdon water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Abingdon water rates will have a meter number listed on their water bills.

Metered Customers in Abingdon

Customers that have a water meter at their Abingdon property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Thames Water. While the variable charges cover the usage at your Abingdon home.

Unmetered Customers in Abingdon

Customers who don't have a meter at their Abingdon home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Abingdon home.

Water rates for unmetered customers in Abingdon is going to be based on the rateable value of your home. The rateable value calculation of your Abingdon water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Abingdon might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Abingdon?

The average water bill Abingdon residents are charged is £19.33 each month, that's £232 a year.

How do I pay my Abingdon water bill?

First of all, you will need to register with Thames Water. Once you've registered an account with Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Abingdon bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Abingdon?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Abingdon OX14, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Abingdon Water Frequently Asked Questions

Below we have answered some common questions that customers in Abingdon have about their water supply.

Frequently Asked Questions About Water in Abingdon

Is tap water in Abingdon safe to drink?

Yes! It's safe to drink the tap water in Abingdon. You can rest assured that Abingdon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Abingdon water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Abingdon water to make it drinkable.

Where does the water in Abingdon come from?

There are three main sources of water that supply Abingdon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Abingdon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Abingdon is more than 276ppm, that makes the water hardness in Abingdon is rated as very hard water.

What does this mean?

The water supply to your home in Abingdon contains an elevated level of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Abingdon.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Abingdon No Water

If there isn't any running water in your Abingdon home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Abingdon.

If there is no water at your Abingdon home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Abingdon.

If your home has no cold water, not even a trickle, contact Thames Water for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Thames Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Abingdon water leak or flooding

Abingdon water problems could be anything from a leak, a burst water main, or flooding in your Abingdon home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Abingdon property, you must do one of the following as soon as possible:

  1. Ring Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Thames Water website and complete the online form to report the issue.

Why does the water in Abingdon taste strange?

If you notice a change in taste or smell with your Abingdon water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Abingdon water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Abingdon water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Thames Water on the contact details above.

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Internet in Abingdon OX14

Abingdoninternet connected globe

The speed of your broadband connection at your Abingdon home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average internet speed in Abingdon with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Abingdon Average Download Speed Abingdon Average Upload Speed
74.00 Mbps 18.67 Mbps
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The type of internet connection you have can affect the speed you get at your home in Abingdon. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection that's available.

What should you consider when choosing an internet provider in Abingdon?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. Worry not, let's take a look at the top four points worth considering before choosing an internet provider in Abingdon.

Availability

The first thing to consider when choosing an internet provider in Abingdon is the availability. Whilst many homes in Abingdon should have access to superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Abingdon?

  • Fibre broadband
    • This is fastest connection that's currently available in Abingdon
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Abingdon homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Abingdon.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Abingdon.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Abingdon broadband value for money

Abingdon broadband bill

You should also think about the monthly cost of broadband in Abingdon. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the fine print of the deal when you sign up for a broadband connection in Abingdon. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike which affects millions of BT customers.

Abingdon Broadband Reliability

How reliable the broadband is in Abingdon should also be considered, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to do your work is a priority.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Abingdon home will be an important thing to consider.

Abingdon broadband technical support

Our final tip, the customer service of your Abingdon internet connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem in a fast and efficient manner is a strong plus when selecting an internet provider in Abingdon.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Abingdon have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Abingdon?

The average speed of broadband in Abingdon is:

Abingdon Average Download Speed Abingdon Average Upload Speed
74.00 Mbps 18.67 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Abingdon, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Abingdon house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Have a look at the following table for a general idea the kind of broadband speed you should choose when getting connected in Abingdon.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

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What's the telephone dialling code of Abingdon

Corded telephone area code Abingdon

The telephone dialling code, sometimes called the area code, for Abingdon is 01235. If you call someone in Abingdon, and you are not in the same area, you must add 01235 before the number you're trying to call.

How much does an 01235 Abingdon call cost?

If you have a call plan with your landline or mobile, the cost of the call should be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Abingdon

People living in Abingdon are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Abingdon home to the gas network and electricity grid.

In many cases you will never need to ever contact the Abingdon distribution network operator, but should the need arise, you can find the distribution network operator for Abingdon in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Abingdon

The electricity distribution network operator for Abingdon is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Abingdon

There are no power plants within a 10 mile radius of Abingdon.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Abingdon

You might be wondering which municipalities are nearby Abingdon, in the below table you will find the five nearest towns and cities to Abingdon.