Utilities in <u>Abridge

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Your Complete Guide to Utilities in Abridge

Are you moving and want to know more about Abridge? Our utilities guide to Abridge will help you to find out everything about broadband, area codes, power generation and energy distributors, and Abridge water and sewerage. Keep reading to learn everything about utilities in Abridge.

About Abridge, Essex

Abridge RM4 has a population of 1,613 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Abridge?

Abridge water services are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, Essex & Suffolk Water, and Thames Water:

How to reach your water providers in Abridge

Speaking to an advisor at Affinity Water, Essex & Suffolk Water or Thames Water is one of many contact methods to deal with your Abridge water account.

Affinity Water phone numbers

In the table below we have listed the main phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Essex & Suffolk Water phone numbers

In the table below we have listed the main phone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water telephone number Essex & Suffolk Water Emergency telephone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Thames Water phone numbers

In the table below we have listed the main phone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Speaking to an advisor at Affinity Water, Essex & Suffolk Water, Thames Water, or is one of many contact methods to deal with your Abridge water account.

Write to Affinity Water, Essex & Suffolk Water or Thames Water

Additionally, you can communicate with Affinity Water, Essex & Suffolk Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water, Essex & Suffolk Water or Thames Water website.

Affinity Water

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Essex & Suffolk Water

Customer that want to post a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you must use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Abridge

Water bill in Abridge

Water rates in Abridge depend on whether your home has a water meter or not. You can easily check if your Abridge water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Abridge water rates will have a meter number listed on their water bills.

Metered Customers in Abridge

Customers that have a water meter at their Abridge home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water, Essex & Suffolk Water, or Thames Water. Whilst the variable charges cover the consumption at your Abridge home.

Unmetered Customers in Abridge

Customers who don't have a meter at their Abridge home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Abridge home.

Water rates for unmetered customers in Abridge is based on the rateable value of your home. The rateable value calculation of your Abridge water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Abridge could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Abridge?

The average water bill Abridge residents are billed varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Annual Water Bill
Affinity Water £16.67 £200
Essex & Suffolk Water £20.50 £246
Thames Water £19.33 £232
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How do I pay my Abridge water bill?

You will first need to register with Affinity Water, Essex & Suffolk Water, or Thames Water. After you've registered with Affinity Water, Essex & Suffolk Water, or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Abridge bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water, Essex & Suffolk Water, or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Abridge?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Abridge RM4, your water suppliers are Affinity Water, Essex & Suffolk Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Abridge Water Frequently Asked Questions

Below we have answered some common questions that customers in Abridge have about their water supply.

Frequently Asked Questions About Water in Abridge

Is the tap water in Abridge safe to drink?

Yes! You can drink the tap water in Abridge. You can rest assured that Abridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Abridge water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Abridge water to make it drinkable.

Where does the water in Abridge come from?

There are three main sources of water that supply Abridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Abridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Abridge is higher than 276ppm, that makes the water hardness in Abridge is rated as very hard water.

What does this mean?

The water being supplied to your home in Abridge contains slightly elevated levels of minerals that cause hard water. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Abridge.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Abridge No Water

If you don't have any running water in your Abridge home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Abridge.

If there is no water at your Abridge home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Abridge.

If there is no cold water, not even a trickle, contact Affinity Water, Essex & Suffolk Water, or Thames Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Affinity Water, Essex & Suffolk Water, or Thames Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Affinity Water, Essex & Suffolk Water, or Thames Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Abridge water leak or flooding

Abridge water problems could be anything from a burst water main or flooding, to a leak in your Abridge home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Abridge property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water, Essex & Suffolk Water, or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Affinity Water, Essex & Suffolk Water, or Thames Water website and complete the online form to report the issue.

Why does the water in Abridge taste strange?

If you notice a change in taste or smell with your Abridge water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Abridge water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Abridge water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Affinity Water, Essex & Suffolk Water, or Thames Water using the contact information above.

Broadband Speed in Abridge RM4

Abridgeinternet connected globe

The broadband speed you get at your Abridge home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average internet speed in Abridge with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Abridge Average Download Speed Abridge Average Upload Speed
68.53 Mbps 13.23 Mbps
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The type of internet connection you have can affect your download and upload speed in Abridge. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection available.

What to look for when picking a broadband provider in Abridge?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Worry not, we've listed the four important points that you should consider when picking a broadband provider in Abridge.

Availability

The first thing you need to think about whilst picking a broadband provider in Abridge is the availability. Most homes in Abridge can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Abridge?

  • Fibre broadband
    • This is the fastest available internet connection in Abridge
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Abridge homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Abridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Abridge.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Abridge broadband price

Abridge broadband bill

Another important consideration is the price you pay for broadband in Abridge. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal when you sign up for a internet service in Abridge. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Abridge Broadband Reliability

The reliability of the broadband connection is in Abridge should also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to do your work is really important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Abridge home is something to think about.

Abridge broadband customer service

Finally, the technical support for your Abridge broadband internet is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue in a fast and efficient manner should be considered when you choose a broadband provider in Abridge.

Broadband FAQ

Below we've answered some our the most common questions that customers in Abridge have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Abridge?

The average internet speed in Abridge is:

Abridge Average Download Speed Abridge Average Upload Speed
68.53 Mbps 13.23 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Abridge, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Abridge property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Check out the table below for a rough guide to what sort of download speed you should take when signing up for broadband in Abridge.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Abridge

Corded telephone area code Abridge

The landline area code, sometimes called the dialling code, for Abridge is 01992. If you call someone in Abridge, and you're located in a different region, you should add 01992 before the number you're trying to call.

How much does an 01992 Abridge call cost?

If you have calls included with your landline or mobile tariff, then the call cost will probably be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Abridge

Residents of Abridge are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Abridge home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Abridge distribution network operator, but should you ever need to, you can find the distribution network operator for Abridge below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Abridge

The electricity distribution network operator for Abridge is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Abridge

There are no power plants within a 10 mile radius of Abridge.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Close By Abridge

You might be wondering which municipalities are nearby Abridge, we've found the five closest municipalities to Abridge.

Closest five municipalities to Abridge
Municipality Distance from Abridge
Stapleford Abbotts -
Navestock -
Havering-atte-Bower -
Stapleford Tawney -
Loughton 2.95 miles