Utilities in <u>Acomb

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Your Complete Guide to Utilities in Acomb

If you just moved and have some questions about Acomb? Our comprehensive utilities guide to Acomb will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Acomb water and sewerage. Keep reading to learn everything about utilities in Acomb.

About Acomb, Northumberland

Acomb NE46 has a population of 1,106 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Acomb?

Acomb water utilities are supplied by Northumbrian Water. In the table below are the contact numbers for Northumbrian Water:

How to get in touch with the water supplier in Acomb

Ringing a contact number for Northumbrian Water is one of many options to talk about your Acomb water account.

In the table below you will find the phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, by composing a letter or sending an email. You can even send your message through the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Price of water in Acomb

Water bill in Acomb

Water rates in Acomb depend on whether your home has a water meter or not. You can easily check if your Acomb water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Acomb water rates will have a meter number listed on their water bills.

Metered Customers in Acomb

Customers that have a water meter at their Acomb house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Acomb home.

Unmetered Customers in Acomb

Customers that don't have a water meter at their Acomb home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Acomb home.

The rate unmetered customers pay for water in Acomb is going to be based on the rateable value of your home. The rateable value part of your Acomb water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Acomb may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Acomb?

The average water bill Acomb residents are charged is £14.83 monthly, which works out at £178 per year.

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How do I pay my Acomb water bill?

First of all, you will need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Acomb bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Acomb?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Acomb NE46, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Acomb Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Acomb have about their water supply.

Frequently Asked Questions About Water in Acomb

Is the tap water in Acomb safe to drink?

Yes! It's safe to drink the tap water in Acomb. You can rest assured that Acomb water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Acomb water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Acomb water to make it drinkable.

Where does the water in Acomb come from?

There are three main sources of water that supply Acomb:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Acomb

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Acomb is less than 60ppm, that means the water hardness in in Acomb is rated as soft water.

What does this mean?

The water being supplied to your home in Acomb contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Acomb.

Acomb No Water

If you have no water in your Acomb home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Acomb.

If there is no water at your Acomb home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Acomb.

If there is no cold water, not even a trickle, contact Northumbrian Water for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Northumbrian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Northumbrian Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Acomb water leak or flooding

Acomb water problems might include anything from a leak, a burst water main, or flooding in your Acomb home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Acomb property, you need to do one of the following as quickly as you can:

  1. Call Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Acomb taste strange?

If you find the taste or smell is different with your Acomb water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Acomb water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Acomb water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Northumbrian Water on the contact details above.

Internet in Acomb NE46

Acombinternet connected globe

The speed of your broadband connection at your Acomb home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see how it compares to the average broadband speed for Acomb with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Acomb Average Download Speed Acomb Average Upload Speed
47.40 Mbps 11.60 Mbps
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The internet connection type you have can affect the speed you get at your home in Acomb. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection currently available.

What to look for when choosing an internet provider in Acomb?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've covered four main points to think about when choosing an internet provider in Acomb.

Availability

The first point to bear in mind before choosing an internet provider in Acomb is the availability. Most homes in Acomb should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Acomb?

  • Fibre broadband
    • This is the fastest type of connection you can get in Acomb
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Acomb homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Acomb.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Acomb.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Acomb broadband cost

Acomb broadband bill

You also need to consider the monthly cost of broadband in Acomb. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a internet connection in Acomb. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Acomb Broadband Reliability

How reliable the broadband is in Acomb also needs consideration, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is really important.

When we're relaxing we're streaming movies or playing online games with friends that without a reliable internet connection for your Acomb home is something to think about.

Acomb broadband technical support

Finally, the customer service of your Acomb broadband connection is of utmost importance. You might never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that deals with your query in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Acomb.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Acomb have about broadband internet.

Broadband FAQs

How fast is the broadband in Acomb?

The average speed of broadband in Acomb is:

Acomb Average Download Speed Acomb Average Upload Speed
47.40 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Acomb, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Acomb property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Have a look at the following table for a general idea which speed you should pick for a broadband service in Acomb.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Acomb

Corded telephone area code Acomb

The landline area code, sometimes called the dialling code, for Acomb is 01434. When making a call to someone in Acomb, and you're located in a different region, you must add 01434 to the number you're calling.

How much does an 01434 Acomb call cost?

If calls are included with your landline or mobile tariff, the cost of the call will probably be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Acomb

Residents in Acomb can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Acomb home to the gas network and electricity grid.

Most of the time you won't need to contact the Acomb distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Acomb right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Acomb

The electricity distribution network operator for Acomb is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Acomb

There are no power plants within a 10 mile radius of Acomb.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Acomb

You might be wondering which municipalities are within reach of Acomb, in the table below you can see the closest five municipalities to Acomb.

Closest five municipalities to Acomb
Municipality Distance from Acomb
Anick -
Aydon 3.93 miles
Dilston 3.93 miles