Utilities in <u>Akenham

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Your Complete Guide to Utilities in Akenham

If you've moved and have questions about Akenham? Our utilities guide to Akenham will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Akenham water and sewerage. Keep reading to learn everything about utilities in Akenham.

About Akenham, Suffolk

Akenham IP1 has a population of 60 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Akenham?

Akenham water services are provided by Anglian Water. Here are the main contact numbers for Anglian Water:

Getting in touch with your water supplier for Akenham

Calling a phone number for Anglian Water is just one method of contact to deal with your Akenham water problems.

In the table below you will find the contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Write to Anglian Water

You can also get in touch with Anglian Water, you have the choice of posting a letter or sending an email. You can also send your request via the Anglian Water website.

Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Water rates in Akenham

Water bill in Akenham

Water rates in Akenham are based on if your home has a water meter or not. It's easy to find out if your Akenham water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Akenham water rates will have a meter number listed on their water bills.

Metered Customers in Akenham

Customers with a water meter at their Akenham property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water. Whilst the variable charges are for the consumption at your Akenham home.

Unmetered Customers in Akenham

Customers without a meter at their Akenham home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Akenham home.

The rate unmetered customers pay for water in Akenham will be based on the rateable value of your home. The rateable value part of your Akenham water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Akenham may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Akenham?

The average water bill Akenham residents are charged is £16.83 per month, which is £202 per year.

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How do I pay my Akenham water bill?

First, you must sign up and register with Anglian Water. Once you've registered an account with Anglian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Akenham bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Akenham?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Akenham IP1, your water supplier is Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Akenham Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Akenham have about their water supply.

Frequently Asked Questions About Water in Akenham

Is water from the tap in Akenham safe to drink?

Yes! You can drink the tap water in Akenham. You can rest assured that Akenham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Akenham water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Akenham water to make it drinkable.

Where does the water in Akenham come from?

There are three main sources of water that supply Akenham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Akenham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Akenham is higher than 201ppm, that makes the water hardness in Akenham is rated as hard water.

What does this mean?

The water being supplied to your home in Akenham contains a higher amount of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Akenham.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Akenham No Water

If you have no water in your Akenham home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Akenham.

If there is no water at your Akenham home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Akenham.

If your home has no cold water, not even a trickle, contact Anglian Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Anglian Water website for any information explaining why you have no water.
  2. Check the Twitter account of Anglian Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Akenham water leak or flooding

Akenham water problems might include anything from flooding or a leak, to a burst water main in your Akenham home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Akenham property, you must do one of the following as soon as possible:

  1. Call Anglian Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Anglian Water website and fill in the form to report the problem.

Why does the water in Akenham taste strange?

If you notice a change in taste or smell with your Akenham water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Akenham water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Akenham water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Anglian Water on the contact details above.

Broadband in Akenham IP1

Akenhaminternet connected globe

The speed of your broadband connection at your Akenham home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see if it matches the average internet speed in Akenham with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Akenham Average Download Speed Akenham Average Upload Speed
66.43 Mbps 14.13 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Akenham. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one available.

What should you consider when choosing an internet provider in Akenham?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider could feel daunting. Don't worry, we've listed the four important points to think about when choosing an internet provider in Akenham.

Availability

The first thing you need to think about when choosing an internet provider in Akenham is the issue of availability. The majority of homes in Akenham can take advantage of superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Akenham?

  • Fibre broadband
    • This is the fastest available internet connection in Akenham
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Akenham homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Akenham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Akenham.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Akenham broadband value for money

Akenham broadband bill

You should also think about the monthly cost of broadband in Akenham. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a broadband connection in Akenham. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike that has affected millions of customers.

Akenham Broadband Reliability

The reliability of broadband in Akenham must also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Akenham home will be an important thing to consider.

Akenham broadband technical support

Lastly, the customer service of your Akenham broadband connection is really important. There's a good chance you will never need to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem efficiently and quickly is definitely something worth considering when you choose a broadband provider in Akenham.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Akenham ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Akenham?

The average broadband speed in Akenham is:

Akenham Average Download Speed Akenham Average Upload Speed
66.43 Mbps 14.13 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Akenham, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Akenham property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Check out the table below for a general idea the kind of broadband speed you should choose when getting connected in Akenham.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Akenham

Corded telephone area code Akenham

The telephone area code, sometimes called the landline dialling code, for Akenham is 01806. If you call someone in Akenham, and you're located in a different region, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Akenham call cost?

If you have calls included with your landline or mobile, the cost of the call is likely to be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Akenham

People living in Akenham are free to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Akenham home to the gas network and electricity grid.

In many cases you won't need to contact the Akenham distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Akenham right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Akenham

The electricity distribution network operator for Akenham is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Akenham

There are no power plants within a 10 mile radius of Akenham.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Akenham

If you've ever wondered which municipalities are close to Akenham, we've found the closest five municipalities to Akenham.

Closest five municipalities to Akenham
Municipality Distance from Akenham
Stoke Park 1.95 miles
Wherstead 1.95 miles
Belstead 1.95 miles