Utilities in <u>Aldeburgh

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Your Complete Guide to Utilities in Aldeburgh

Are you moving and want to know more about Aldeburgh? Our comprehensive utilities guide to Aldeburgh will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Aldeburgh water and sewerage. Keep reading to learn everything about utilities in Aldeburgh.

About Aldeburgh, Suffolk

Aldeburgh IP15 has a population of 2,341 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Aldeburgh?

Aldeburgh water services are supplied by Anglian Water. In the table below are the contact numbers for Anglian Water, and Essex & Suffolk Water:

Getting in touch with your water suppliers for Aldeburgh

Calling a phone number for Anglian Water or Essex & Suffolk Water is one of many contact methods to talk about your Aldeburgh water account.

Anglian Water phone numbers

Below, you can find the principal phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water phone numbers

Below, you can find the principal phone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

Additionally, you can communicate with Anglian Water or Essex & Suffolk Water, either by email or with a letter in the post. You can also submit your request on the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Aldeburgh

Water bill in Aldeburgh

Water rates in Aldeburgh depend on whether your home has a water meter or not. You can easily check if your Aldeburgh water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Aldeburgh water rates will have a meter number listed on their water bills.

Metered Customers in Aldeburgh

Customers that have a water meter at their Aldeburgh property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. While the variable charges cover the usage at your Aldeburgh home.

Unmetered Customers in Aldeburgh

Customers without a meter at their Aldeburgh home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Aldeburgh home.

The rate unmetered customers pay for water in Aldeburgh is based on the rateable value of your home. The rateable value part of your Aldeburgh water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Aldeburgh may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Aldeburgh?

The average water bill Aldeburgh residents are charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Aldeburgh water bill?

First of all, you will need to register with Anglian Water or Essex & Suffolk Water. Once you've registered an account with Anglian Water or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Aldeburgh bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Aldeburgh?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Aldeburgh IP15, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Aldeburgh Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Aldeburgh have about their water supply.

Frequently Asked Questions About Water in Aldeburgh

Is water from the tap in Aldeburgh safe to drink?

Yes! It's safe to drink the tap water in Aldeburgh. You can rest assured that Aldeburgh water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Aldeburgh water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Aldeburgh water to make it drinkable.

Where does the water in Aldeburgh come from?

There are three main sources of water that supply Aldeburgh:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Aldeburgh

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Aldeburgh is over 201ppm, this means the water in Aldeburgh is rated as hard water.

What does this mean?

The water being supplied to your home in Aldeburgh contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Aldeburgh.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Aldeburgh No Water

If you have no water in your Aldeburgh home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Aldeburgh.

If there is no water at your Aldeburgh home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Aldeburgh.

If your home has no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Anglian Water or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Anglian Water or Essex & Suffolk Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Aldeburgh water leak or flooding

Aldeburgh water problems might include anything from a burst water main or flooding, to a leak in your Aldeburgh home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Aldeburgh property, you must do one of the following as soon as possible:

  1. Ring Anglian Water or Essex & Suffolk Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Anglian Water or Essex & Suffolk Water website and fill out the online form.

Why does the water in Aldeburgh taste strange?

If you find the taste or smell is different with your Aldeburgh water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Aldeburgh water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Aldeburgh water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Anglian Water or Essex & Suffolk Water via the contact channels listed above.

Internet in Aldeburgh IP15

Aldeburghinternet connected globe

The speed of your broadband connection at your Aldeburgh home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average internet speed in Aldeburgh with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Aldeburgh Average Download Speed Aldeburgh Average Upload Speed
38.90 Mbps 9.80 Mbps
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The type of internet connection you have can have an effect on the speed you get in Aldeburgh. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection currently available.

What to look for when searching for a broadband provider in Aldeburgh?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Worry not, we've covered four main points to think about when searching for a broadband provider in Aldeburgh.

Availability

The first thing to consider when searching for a broadband provider in Aldeburgh is the availability. Most homes in Aldeburgh should be able to enjoy superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Aldeburgh?

  • Fibre broadband
    • This is the fastest available internet connection in Aldeburgh
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Aldeburgh homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Aldeburgh.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Aldeburgh.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Aldeburgh broadband cost

Aldeburgh broadband bill

Another important consideration is how much it costs for the broadband in Aldeburgh. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal when you sign up for a internet connection in Aldeburgh. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Aldeburgh Broadband Reliability

The reliability of the broadband connection is in Aldeburgh should also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Aldeburgh home is something to think about.

Aldeburgh broadband customer support

Finally, the customer support of your Aldeburgh broadband internet is extremely important. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that can deal with your problem in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Aldeburgh.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Aldeburgh have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Aldeburgh?

The average speed of broadband in Aldeburgh is:

Aldeburgh Average Download Speed Aldeburgh Average Upload Speed
38.90 Mbps 9.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Aldeburgh, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Aldeburgh house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Have a look at the following table for a general idea which speed you should pick when signing up for broadband in Aldeburgh.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Aldeburgh

Corded telephone area code Aldeburgh

The landline area code, sometimes called the dialling code, for Aldeburgh is 01806. If you're calling somebody in Aldeburgh, and you're located in a different region, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Aldeburgh call cost?

If calls are included with your landline or mobile tariff, the phone call will probably be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Aldeburgh

People living in Aldeburgh are free to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Aldeburgh home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Aldeburgh distribution network operator, but should the need arise, you can quickly find out which DNO covers Aldeburgh right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Aldeburgh

The electricity distribution network operator for Aldeburgh is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Aldeburgh

There are no power plants within a 10 mile radius of Aldeburgh.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Close By Aldeburgh

Perhaps you're wondering which towns and cities are nearby Aldeburgh, in the table below you can see the closest five municipalities to Aldeburgh.

Closest five municipalities to Aldeburgh
Municipality Distance from Aldeburgh
Leiston 1.57 miles
Aldringham 1.57 miles
Eastbridge 1.57 miles
Theberton 1.57 miles
Saxmundham 9.51 miles