Utilities in <u>Alderley Edge

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A Complete Guide to Utilities in Alderley Edge

If you just moved and have some questions about Alderley Edge? Our complete guide to utilities in Alderley Edge will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Alderley Edge water and sewerage. Keep reading to learn everything about utilities in Alderley Edge.

About Alderley Edge, Cheshire

Alderley Edge SK9 has a population of 4,780 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Alderley Edge?

Alderley Edge water services are provided by United Utilities. Below are the main phone numbers for United Utilities:

How to get in touch with the water supplier in Alderley Edge

Calling a phone number for United Utilities is one of many options to discuss your Alderley Edge water account.

In the table below you will find the phone numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, you have the choice of posting a letter or sending an email. You can also submit your request on the United Utilities website.

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Alderley Edge

Water bill in Alderley Edge

Water rates in Alderley Edge depend on whether your home has a water meter or not. You can easily check if your Alderley Edge water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Alderley Edge water rates will have a meter number listed on their water bills.

Metered Customers in Alderley Edge

Customers who have a water meter installed at their Alderley Edge home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Alderley Edge home.

Unmetered Customers in Alderley Edge

Customers that don't have a water meter at their Alderley Edge home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Alderley Edge home.

The rate unmetered customers pay for water in Alderley Edge will be based on the rateable value of your home. The rateable value part of your Alderley Edge water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Alderley Edge might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Alderley Edge?

The average water bill Alderley Edge residents are billed is £16.83 per month, which is £202 per year.

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How do I pay my Alderley Edge water bill?

First of all, you will need to register with United Utilities. After you've registered with United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Alderley Edge bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Alderley Edge?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Alderley Edge SK9, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Alderley Edge Water Frequently Asked Questions

Below we have answered some common questions that customers in Alderley Edge have about their water supply.

Frequently Asked Questions About Water in Alderley Edge

Is tap water in Alderley Edge safe to drink?

Yes! The tap water is safe to drink in Alderley Edge. You can rest assured that Alderley Edge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Alderley Edge water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Alderley Edge water to make it drinkable.

Where does the water in Alderley Edge come from?

There are three main sources of water that supply Alderley Edge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Alderley Edge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Alderley Edge is fewer than 60ppm, this means the water in in Alderley Edge is rated as soft water.

What does this mean?

The water supply to your home in Alderley Edge contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

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Water softener isn't needed at your home in Alderley Edge.

Alderley Edge No Water

If you don't have any running water in your Alderley Edge home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Alderley Edge.

If there is no water at your Alderley Edge home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Alderley Edge.

If your home has no cold water, not even a trickle, contact United Utilities for help. You can also try the following:

  1. Look at the "In Your Area" sections on the United Utilities website for any information explaining why you have no water.
  2. Examine the Twitter account of United Utilities, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Alderley Edge water leak or flooding

Alderley Edge water problems might include anything from flooding or a leak, to a burst water main in your Alderley Edge home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Alderley Edge property, you need to do one of the following as quickly as you can:

  1. Ring United Utilities whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the United Utilities website and fill in the form to report the problem.

Why does the water in Alderley Edge taste strange?

If you detect a difference in smell or taste of your Alderley Edge water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Alderley Edge water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Alderley Edge water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to United Utilities via the contact channels listed above.

Internet in Alderley Edge SK9

Alderley Edgeinternet connected globe

The broadband speed you get at your Alderley Edge home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and see how it compares to the average internet speed in Alderley Edge with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Alderley Edge Average Download Speed Alderley Edge Average Upload Speed
54.80 Mbps 10.80 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Alderley Edge. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection that's available.

What to look for when searching for a broadband provider in Alderley Edge?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider could feel daunting. Worry not, we've covered four main points that you should consider when searching for a broadband provider in Alderley Edge.

Availability

The first thing you need to think about when searching for a broadband provider in Alderley Edge is the availability. Most homes in Alderley Edge can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Alderley Edge?

  • Fibre broadband
    • This is fastest connection that's currently available in Alderley Edge
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Alderley Edge homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Alderley Edge.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Alderley Edge.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Alderley Edge broadband price

Alderley Edge broadband bill

You also need to consider how much it costs for the broadband in Alderley Edge. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal when you sign up for a broadband connection in Alderley Edge. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Alderley Edge Broadband Reliability

How reliable the broadband is in Alderley Edge must also be considered, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Alderley Edge home is something to think about.

Alderley Edge broadband customer support

Finally, the customer service of your Alderley Edge broadband internet is really important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that can deal with your problem in a fast and efficient manner should be considered when you choose a broadband provider in Alderley Edge.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Alderley Edge have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Alderley Edge?

The average broadband speed in Alderley Edge is:

Alderley Edge Average Download Speed Alderley Edge Average Upload Speed
54.80 Mbps 10.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Alderley Edge, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Alderley Edge house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Have a look at the following table for a rough guide to the kind of broadband speed you should take for a broadband service in Alderley Edge.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Alderley Edge

Corded telephone area code Alderley Edge

The telephone dialling code, sometimes called the area code, for Alderley Edge is 01806. If you're calling somebody in Alderley Edge, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Alderley Edge call cost?

If you have a call plan with your landline or mobile tariff, the phone call will probably be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Alderley Edge

Residents of Alderley Edge can choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Alderley Edge home to the gas and electricity networks.

Most of the time you will never need to ever contact the Alderley Edge distribution network operator, but should the need arise, you can find the distribution network operator for Alderley Edge in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Alderley Edge

The electricity distribution network operator for Alderley Edge is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Alderley Edge

There are no power plants within a 10 mile radius of Alderley Edge.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Alderley Edge

If you've ever wondered which municipalities are nearby Alderley Edge, in the table below you can see the five closest municipalities to Alderley Edge.

Closest five municipalities to Alderley Edge
Municipality Distance from Alderley Edge
Wilmslow -
Styal -
Knutsford 3.07 miles
Northenden 3.13 miles
Wythenshawe 3.13 miles